Jennifer McEneny
Transit operator
Hamilton,ON
Summary
Adept at fostering positive relationships and ensuring safety, I excelled in roles at City Of Burlington and First Student Transportation, showcasing my ability to comply with traffic regulations and adapt to change. My strong interpersonal skills and commitment to safe driving practices have consistently enhanced passenger experiences and operational efficiency.
Overview
25
25
years of professional experience
Work History
Transit Operator
City Of Burlington
01.2014 - Current
- Communicated effectively with diverse populations through strong interpersonal skills and cultural sensitivity when interacting with passengers from varied backgrounds.
- Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
- Provided excellent customer service, addressing passenger inquiries and concerns in a professional manner.
- Provided information about routes, destinations and timelines to inform passengers
- Reported vehicle issues and malfunctions to maintenance department to schedule repair and minimize downtime.
School Bus Driver
First Student Transportation
12.2003 - 12.2014
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Communicated information to parents to promote good communication and transparency.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
Volunteer
HWDSB
12.1999 - 12.2003
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
Mohawk College of Applied Arts And Technology
Hamilton, None04.1997
High School Diploma -
Glendale
Hamilton, ON06.1995
Skills
- Traffic regulations compliance
- Safe driving practices
- Pre-trip inspections
- Adaptable to change
- Defensive driving techniques
- Route navigation
- Passenger assistance
- Customer relations skills
- Clean driving record
- Passenger transportation
- Customer service
- Safe driving skills
- Public transit operations
- Customer service expertise
- Professionalism
Languages
English
Full Professional
License
BZ license
Timeline
Transit Operator
City Of Burlington
01.2014 - Current
School Bus Driver
First Student Transportation
12.2003 - 12.2014
Volunteer
HWDSB
12.1999 - 12.2003
Mohawk College of Applied Arts And Technology
High School Diploma -
Glendale
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