Alexandria Arbeau
North Bay
Summary
Personable and empathetic, with a strong ability to connect and build trust with others. Understanding of mental health challenges and effective in communication techniques. Dedicated to fostering a safe and supportive environment to positively impact individuals' well-being. Offering compassionate and patient approach, I am eager to learn and grow within this field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Peer Support Worker
Canadian Mental Health Association
12.2024 - Current
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Listened to clients' concerns and provided encouragement and support.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Supported individuals dealing with mental health and emotional issues.
- Participated in ongoing training opportunities to stay current on best practices in mental health support services.
Personal Support Worker
Waters Edge Care Community
09.2022 - 08.2023
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented vitals, behaviors, and medications in client medical records.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
Education
Diploma - Addictions And Mental Health
CTS Canadian Career College
North Bay, ON12-2024
Diploma - Personal Support Worker
CTS Canadian Career College
03.2021
Skills
- Privacy and confidentiality
- Leadership skills
- Crisis management
- Reliability
- Emotional Support
- Individual Counseling
- Peer advocacy
- Self-care management
- Stress reduction techniques
- Collaborative approach
- Assertiveness training
- Rapport building
Certification
- G Class Driver`s License
- WHIMIS Certificate
- Non Violent Crisis Intervention Certificate
Languages
English
Professional Working
Timeline
Peer Support Worker
Canadian Mental Health Association
12.2024 - Current
Personal Support Worker
Waters Edge Care Community
09.2022 - 08.2023
Diploma - Personal Support Worker
CTS Canadian Career College
Diploma - Addictions And Mental Health
CTS Canadian Career College
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