Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Cassandra Conway

Calgary,AB

Summary

Dedicated outreach worker skilled in providing trauma-informed support and facilitating access to vital services. Known for engaging high-risk individuals and promoting dignity in challenging situations, contributing to positive community change and client empowerment.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Peer Support Worker

Recovery Alberta
Calgary, Alberta
01.2025 - Current
  • Providing emotional support to individuals who use substances, based on shared lived experience.
  • Distributing harm reduction supplies, like naloxone kits, sterile syringes, and safe smoking materials.
  • Advocating for clients when accessing other services.
  • Responding to overdoses in the community.
  • Conducting street outreach to connect with people who are unhoused, or who are using substances in public spaces.

Outreach Worker

Str8 Up
Prince Albert, Saskatchewan
  • Conducted direct outreach to high-risk individuals involved in gang activity, including drug trafficking and organized crime, offering non-judgmental support and intervention strategies while they navigated exiting a gang lifestyle.
  • Connected members to wraparound services such as housing, detox, treatment, and trauma-informed counseling.
  • Provided transportation for individuals to necessary appointments, such as programming, medical appointments, NA and AA meetings, traditional ceremonies, and organization gatherings.
  • Advocated for systemic change, participating in community education efforts, and contributing to policy discussions.

Outreach Worker

Cold Lake John Howard Society
Cold Lake, AB
  • Engaged with unhoused individuals in a shelter setting, offering trauma-informed support and referrals to housing, healthcare, and addiction services.
  • Facilitated access to basic needs such as food, hygiene supplies, and clothing, while promoting dignity and autonomy.
  • Advocated for clients during housing applications, medical appointments, and interactions with law enforcement.

Education

Diploma - Addictions & Community Health

Sundance College
Calgary, AB
03-2023

Diploma - Paralegal

Reeves College
Calgary, AB

Skills

  • Ability to build trust with youth from diverse backgrounds
  • Role-modeling resilience and healthy coping strategies
  • Understanding confidentiality and ethical boundaries
  • Empathetic communication
  • Multicultural sensitivity
  • Substance use advocacy

Certification

  • NVCI
  • BLS
  • CPR Level 'C'
  • Valid Driver's License

Timeline

Peer Support Worker

Recovery Alberta
01.2025 - Current

Outreach Worker

Str8 Up

Outreach Worker

Cold Lake John Howard Society

Diploma - Addictions & Community Health

Sundance College

Diploma - Paralegal

Reeves College

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