Alena Tsybouk
Calgary
Summary
Motivated sales professional with experience in real estate, customer service, and client engagement. Skilled in building relationships, identifying customer needs, and presenting tailored solutions that drive sales and satisfaction. Proven ability to manage multiple clients, coordinate processes, and deliver exceptional service in both fast-paced and consultative environments. Seeking to bring strong sales, negotiation, and organizational skills to the Sales Associate role at Brookfield Residential.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Royal LePage Blue Sky
11.2023 - Current
- Guided clients through buying and selling processes with a focus on tailored solutions and satisfaction.
- Conducted market research and analysis to advise clients on pricing and opportunities.
- Negotiated offers and contracts to achieve favorable outcomes.
- Marketed properties via digital platforms, open houses, and targeted outreach.
- Built strong client relationships, generating referrals and repeat business.
- Managed multiple transactions while ensuring compliance and smooth closings.
Tennis Professional and Head of Cardio Tennis
Osten and Victor Alberta Tennis Centre
03.2018 - Current
- Welcomed and assisted clients, recommending memberships, programs, and equipment purchases.
- Promoted services by highlighting benefits, answering questions, and encouraging registrations.
- Coordinated scheduling, payments, and events with staff for smooth operations.
- Built client trust and long-term engagement through excellent service and communication.
- Adapted to fast-paced demands while balancing multiple client needs.
Education
Bachelor of Science - Kinesiology
University of Calgary
Calgary, AB12-2017
Skills
- Customer Service & Relationship Management
- Sales & Persuasion
- Negotiation & Closing
- Market Research & Product Knowledge
- Event & Process Coordination
- Digital Marketing & Social Media Outreach
- Organization & Multitasking
- Problem-Solving & Adaptability
Languages
English
Full Professional
Russian
Native or Bilingual
Certification
Condo Certified Specialist
Digital Office
Timeline
Real Estate Agent
Royal LePage Blue Sky
11.2023 - Current
Tennis Professional and Head of Cardio Tennis
Osten and Victor Alberta Tennis Centre
03.2018 - Current
Bachelor of Science - Kinesiology
University of Calgary