Alen Mathew Paul
Scarborough,Canada
Summary
Reliable Quality Control Specialist with abilities in, operations monitoring and quality control inspections. Outstanding communication, active listening and organizational talents. Physically fit and adaptable with the capability to work in various work environments.
Overview
4
4
years of professional experience
Work History
Quality Assurance Specialist
Kings Pastry
07.2023 - Current
- Improved product quality by implementing rigorous testing procedures and identifying areas for improvement.
- Work with sanitation crews as well as team leads, production, maintenance, to effectively clean/sanitize equipment and plant prior to resuming operation.
- Perform cleaning validation for new recipes, new chemicals, extended runs, new equipment, etc.
- Utilized root cause analysis techniques to identify underlying issues contributing to product defects or customer complaints.
- Partnered with suppliers to ensure consistent quality of raw materials received for production purposes.
- Responsible for crew performance through training, coaching and performance feedback to assure delivery of effective sanitation processes.
- Identify and coordinate relevant training and communication to ensure quality systems, HACCP and Food Safety program are implemented effectively.
- Establishes and Audits PCPs, CCPs, Standard Operating Procedures, internal audit to define and monitor processes, to ensure audit readiness.
Quality Assurance Technician
Sabatini U Gourmet Foods
05.2022 - 07.2023
- Conduct pre-operational inspection of facilities and equipment prior to production start, to ensure required standards are met. .
- Perform CCP and CQP verification daily.
- Perform Checks on product including batch controls, component weights, finished product weight, Sensory Evaluation.
- Collect samples of raw materials in processed and finished product as required and assist production to resolve the issues with product quality.
- Perform aseptic environmental swabbing, collecting, and sending samples to third-party lab.
- Initiate product holds and supplier corrective actions when necessary to ensure customer, internal quality and food safety requirements are met.
- Promotes a positive and professional relationship with CFIA and ensure compliance with all CFIA regulatory requirements.
Shift Supervisor
Osmow's Shawarma
02.2021 - 12.2023
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
Customer Experience Salesfloor Associate
Walmart Supercentre
11.2021 - 04.2022
- To provide customer service by maintaining a stocked and zoned sales floor
- Offering assistance to meet the customer's shopping needs
- Maintaining and recovering merchandise in a clean and safe environment.
Project Planning Engineer
Cochin Refinery
08.2019 - 08.2020
- Design and implement policies and procedures according to projects assigned
- Ensures timely management of projects and budgets
- Improved project efficiency through meticulous resource allocation and time management.
Education
Post Graduate Diploma - Quality Engineering Management
Lambton College
Toronto, Canada09.2022
Bachelor of Engineering - Mechanical Engineering Technology
Amal Jyothi College of Engineering
Kerala, India07.2019
Skills
- Customer-Oriented
- Inventory Control
- Production Troubleshooting
- Documentation Expertise
- Product inspection
- Technical knowledge
- HACCP, GMP, Allergen Program, Food Safety and Quality
- MS -Office, Outlook, Problem Solving, Leadership, Decision Making
Awards
Kerala State Council for Science, Technology and Environment (KSCSTE) funded project (2018)-MULTI PURPOSE HARVESTER (A modified design of shovel which help the farmers to dig, lift, and move materials with ease). Completed 2-month internship in welding and inspection from NEST Kochi, India Secured training certificate for rapid response in emergency situations from Cochin Refinery, Kochi, India.
Publications
Presented journal on "International Conference on Emerging Technologies for Sustainability" (AICERA 2019) COATING ON PV PANELS (To reduce the reflectivity and to increase the self-cleaning nature of PV panels using coating techniques).
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Hindi
Professional Working
Timeline
Quality Assurance Specialist
Kings Pastry
07.2023 - Current
Quality Assurance Technician
Sabatini U Gourmet Foods
05.2022 - 07.2023
Customer Experience Salesfloor Associate
Walmart Supercentre
11.2021 - 04.2022
Shift Supervisor
Osmow's Shawarma
02.2021 - 12.2023
Project Planning Engineer
Cochin Refinery
08.2019 - 08.2020
Post Graduate Diploma - Quality Engineering Management
Lambton College
Bachelor of Engineering - Mechanical Engineering Technology
Amal Jyothi College of Engineering
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