Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic

Aleksandra Paramentic

Niagara falls

Summary

Dynamic and results-oriented professional with a proven track record at Skylon Tower, adept at managing high-volume dining and delivering exceptional customer service. Excelled in multitasking and maintaining professional appearance, significantly enhancing guest experiences. Skilled in order management and dining area maintenance, demonstrating a strong work ethic and positive demeanor.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Skylon Tower
04.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during all shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed and resolved customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Tennis Coach

Youngs Sportsplex
09.2021 - 01.2023
  • Evaluated player strengths and weaknesses, tailoring practice routines accordingly to optimize progress.
  • Enhanced player performance by implementing personalized training programs and providing constructive feedback.
  • Promoted sportsmanship among players by modeling respectful behavior on the court and during competitions.
  • Challenged athletes by consistently using positive reinforcement and gentle criticism.

Sales Associate

Adidas
03.2021 - 04.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Hostess/Table Busser

Carpaccios Restaurant
03.2019 - 04.2022
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

AN Myer Secondary
Niagara Falls, ON
01-2022

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • High-volume dining
  • Positive and professional
  • Tableside Etiquette
  • Order Management
  • Dining area maintenance
  • Professional Appearance

Languages

English
Native or Bilingual
Serbian
Native or Bilingual
French
Full Professional

Affiliations

  • Canadian Nurses Student Association- Third Year Representative
  • Brock University Tennis Team Captain

Certification

  • CPR/AED Certification
  • Ontario Driver's License
  • Smart Serve Certification
  • Worker Health and Safety Training

Timeline

Server

Skylon Tower
04.2022 - Current

Tennis Coach

Youngs Sportsplex
09.2021 - 01.2023

Sales Associate

Adidas
03.2021 - 04.2022

Hostess/Table Busser

Carpaccios Restaurant
03.2019 - 04.2022

High School Diploma -

AN Myer Secondary

Similar Profiles

CREATE PROFILE
Aleksandra Paramentic