ROBIN HERSI
Niagara Falls,ON
Summary
Dynamic food runner with a strong work ethic and exceptional customer service skills, honed at Skylon Tower. Recognized for enhancing guest satisfaction through effective multitasking and teamwork. Proven ability to maintain cleanliness and uphold safety standards, while training new team members to improve service quality.
Personable and energetic, bringing positive attitude and excellent multitasking abilities. Knowledge of food service operations and adept at quickly learning menu items and delivering orders efficiently. Committed to providing exceptional service and ensuring customer satisfaction.
Offering collaborative and attentive approach, eager to learn and grow in fast-paced food service environment. Contributes ability to quickly grasp new tasks and follow instructions accurately.
Developed key skills in high-volume restaurant environment, including effective communication and time management. Seeking to transition into new field, leveraging strong organizational abilities and customer service expertise. Focused on adapting these skills to drive success in any new role.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food Runner
Skylon Tower
05.2025 - Current
Food Runner
Skylon Tower
05.2024 - 10.2024
- Delivered food orders promptly to ensure guest satisfaction and dining experience.
- Assisted servers by preparing and organizing food items for efficient service.
- Maintained cleanliness of dining area to promote a welcoming atmosphere.
- Collaborated with kitchen staff to facilitate timely food preparation and delivery.
- Learned menu items thoroughly to provide accurate information to guests.
- Adapted quickly to fast-paced environment while managing multiple tasks effectively.
- Supported team members during peak hours to enhance overall service efficiency.
- Followed safety and sanitation guidelines to uphold health standards in the workplace.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Assisted in training new food runners, improving team efficiency and service quality.
Education
High School Diploma -
St. John Adult Day Learning Centre
Niagara Falls, ON06-2025
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Customer service
- Effective multitasking
- Cleaning and sanitizing
- Safe food handling
- Relationship building
- Active listening
- Attention to detail
- Clear communication
- Decision-making
- Team leadership
- Organizational skills
- Analytical thinking
Languages
Somali
Native or Bilingual
English
Full Professional
Swahili
Professional Working
Arabic
Limited Working
Certification
- Licensed Security Guard - 2025
Timeline
Food Runner
Skylon Tower
05.2025 - Current
Food Runner
Skylon Tower
05.2024 - 10.2024
High School Diploma -
St. John Adult Day Learning Centre
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