Aleks Moskvichyev
Toronto,ON
Summary
• Efficient Cafe Manager driving team performance and providing excellent service.
• Skilled in hands-on business operations, marketing, and inventory management.
• Available to begin working full-time or part-time immediately.
Overview
11
11
years of professional experience
Work History
IT Specialist
IT Industry
09.2020 - 12.2024
- Configured hardware, devices, and software to set up work stations for employees.
- Managed high levels of call flow and responded to technical support needs.
- Streamlined technical support process for enhanced user satisfaction and faster issue resolution.
Coffee Shop Manager
LIBRAFF
08.2018 - 08.2020
- Managed daily store operations, ensuring smooth workflow and customer satisfaction.
- Trained and supervised staff to provide excellent customer service and meet sales targets.
- Maintained inventory, monitored stock levels, and placed orders to avoid shortages.
- Ensured proper cash handling and transaction accuracy.
- Implemented quality control measures to maintain consistency in service and products.
Cashier Team Lead
Gloria Jean's Coffees
06.2017 - 08.2018
- Provided exceptional customer service by assisting shoppers with purchases.
- Handled cash transactions, processed payments, and maintained accurate financial records.
- Managed store opening, closing, and shift-change responsibilities. and inquiries.
- Resolved customer concerns and provided solutions to enhance satisfaction.
Crew Member
McDonald's
02.2014 - 06.2015
- Worked in a fast-paced retail environment, efficiently managing multiple customer orders.
- Assisted in restocking inventory and maintaining store cleanliness.
- Processed orders and payments while ensuring a positive shopping experience.
- Collaborated with team members to improve workflow and customer engagement.
Education
Bachelor of Science - Computing Machines, Complexes, Systems And Network
Moscow University of Technology
09-2025
Skills
- Inventory & Stock Management
- Staff training and development
- Customer experience management
- Scheduling and time management
- Teamwork & Communication
- Multitasking & Efficiency
- Customer Service & Sales
- Cash Handling & POS Systems
- Merchandising
- IT Specialist skills
Languages
English
Full Professional
Russian
Native or Bilingual
Turkish
Native or Bilingual
Ukrainian
Limited Working
German
Limited Working
Timeline
IT Specialist
IT Industry
09.2020 - 12.2024
Coffee Shop Manager
LIBRAFF
08.2018 - 08.2020
Cashier Team Lead
Gloria Jean's Coffees
06.2017 - 08.2018
Crew Member
McDonald's
02.2014 - 06.2015
Bachelor of Science - Computing Machines, Complexes, Systems And Network
Moscow University of Technology
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