Alecia Ozdan
Airdrie
Summary
Dynamic mental health professional with extensive experience at Correctional Service Canada, specializing in crisis management and psychological assessment. Proven ability to develop tailored treatment plans and facilitate group therapy, enhancing client reintegration. Strong interpersonal skills and a trauma-informed approach foster effective collaboration with multidisciplinary teams, ensuring comprehensive support for diverse client needs.
Overview
12
12
years of professional experience
Work History
Relief Crisis Intervention Worker
True North Society
10.2024 - Current
- Provided support to individuals over the 24/7 crisis line as well as in the emergency shelter setting.
- Provided immediate emotional support to individuals in crisis, facilitating de-escalation and stabilization during their transition out of intimate partner violence and/or family violence
- Assessed client needs through active listening and empathetic engagement to determine appropriate intervention strategies.
- Collaborated with multidisciplinary teams to assist in ongoing support for clients.
- Documented case notes and progress reports accurately, maintaining compliance with organizational policies and confidentiality standards.
- Connected clients with appropriate resources such as housing assistance, financial aid, or mental health services based on individual needs assessment results.
Registered Provisional Psychologist
Correctional Service Canada
06.2021 - Current
- Supported the mental health team in a position as the Mental Health Team Lead.
- Regional Trainer for CSC's Clinical Framework and Suicide Assessment.
- Responsible for the ongoing needs of 90+ male, federal offenders assigned to my living unit.
- Conducted initial client assessments to identify psychological needs and concerns.
- Conducting Psychological Risk Assessments for sexual offenders, gratuitous violence, persistent violence, and designated dangerous offenders for the Parole Board of Canada.
- Developed customized treatment plans for clients, addressing their unique psychological needs and goals.
- Conducting suicide risk assessment and crisis management.
- Led group therapy sessions focusing on specific topics such as stress management, coping skills development, or relationship building techniques for improved interpersonal functioning.
- Prevented escalation of mental health crises by responding promptly to urgent requests for psychological support from CSC partners.
- Assisted in developing treatment plans under supervision of licensed psychologists.
- Collaborated with interdisciplinary teams to discuss patient progress and strategies.
Community Services Coordinator/Outreach/Contractor
The Alberta Seventh Step Society
09.2013 - Current
- Assisting with the adjustment and reintegration of up to 35 male, federal offenders exiting incarceration and entering the community.
- Scheduling, organizing, and facilitating multiple self-help, peer support groups in the community and multiple federal institutions.
- Ongoing cooperation and relationship building with Correctional Service Canada, Calgary and Area Parole, and members of other commmunity and correctional agencies.
- Providing practical, appropriate support for client's unique needs.
- Supervised the Outreach and Public Legal Education Programs.
- Overseeing day to day operations of a 35-bed Community Residential Facility.
- Cultivated relationships with key stakeholders, enhancing credibility and influence within the broader community context.
Education
Master of Arts - Counselling Psychology
Yorkville University
Fredericton, NB04-2021
Bachelor of Arts - Sociology
University of Calgary
Calgary, AB11-2015
Skills
- Analytical thinking
- Trauma informed care
- Crisis management
- Strong interpersonal skills
- Respect for autonomy
- Respect for diversity
- Psychological assessment
- Behavior analysis
Languages
English
Full Professional
Timeline
Relief Crisis Intervention Worker
True North Society
10.2024 - Current
Registered Provisional Psychologist
Correctional Service Canada
06.2021 - Current
Community Services Coordinator/Outreach/Contractor
The Alberta Seventh Step Society
09.2013 - Current
Master of Arts - Counselling Psychology
Yorkville University
Bachelor of Arts - Sociology
University of Calgary
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