Carmen Hussey
Vancouver,BC
Summary
Highly motivated, organized and physically fit individual with proven competency in crisis intervention and client support, complemented by expertise in medical/emergency situation management, problem solving skills and a compassionate, professional approach. Experienced in holistic and Trauma-Informed approaches with a solid grasp of social, environmental and physical factors impacting the health and well-being of vulnerable populations. Flexible and reliable team member focused on achieving results and promoting positive outcomes for clients. Able to pass a Vulnerable Sector Criminal Record Check and have driver's license and own vehicle.
Overview
19
19
years of professional experience
Work History
Crisis Intervention Worker
Ann Davis Transition Society
09.2024 - Current
- Assist in the development and implementation of comprehensive case management plans, addressing both immediate needs and long-term goals for clients in crisis.
- Collaborate with other community agencies to assist clients in accessing appropriate services and improve client outcomes.
- Monitor client status within the Transition House and document interventions, strategies and interactions to facilitate the tracking of client progress over time.
- Comprehensive documentation of client status, critical incidents, client progress, client needs and related interventions, goal planning, general events/occurrences and interactions with clients and children staying at the Transition House.
- Coordinate and collaborate with administrators and colleagues in a team approach to improve client outcomes.
- Support women and children impacted by crises events (violence, assault, abuse, substance use, actual or threatened homelessness), through informal counseling, emotional support and resource referrals tailored to their specific circumstances (in person with residents of the Transition House or over the phone when answering 24/7 Crisis Line calls)
- Answer the phone, clerical duties and housekeeping
Level 3 First Aid Attendant (Casual)
Western Canadian Timber Products
01.2024 - 08.2024
- Improved workplace safety by conducting regular inspections and implementing necessary measures.
- Streamlined patient care processes by staying up-to-date on latest first aid procedures and guidelines.
- Monitored the entrance and departure of heavy equipment vehicles on logging roads using LADD radio to communicate with workers and operators.
- Enhanced workplace safety and incident outcomes by competently assessing and treating injuries and illnesses as needed.
- Operated company Emergency Transport Vehicle and ensured the ETV was clean, well stocked and maintained using daily checklists.
Registered Nurse (Emerge/Medical/Surgical/Trauma)
Fraser Health (Royal Columbian Hospital)
06.2006 - 09.2013
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Administered medications and various treatments safely according to established guidelines and policies while closely monitoring for side effects or adverse reactions requiring intervention.
- Provided support and advocacy for patients and families during difficult decisions, transitions and episodic and chronic health challenges.
- Collaborated with interdisciplinary teams to develop and deliver comprehensive treatment plans for complex patients with multiple comorbidities.
- Conducted thorough patient assessments to identify changes in condition promptly and responded by initiating appropriate interventions.
Education
Return To RN Practice Certificate - Nursing
Thompson Rivers University
Kamloops04-2025
Safety Officer Certificate - Occupational Health And Safety
British Columbia Institute of Technology
Burnaby09-2023
Occupational First Aid (Level 3) Certificate - Occupational Health And Safety
Valley First Aid Training
Langley, BC08-2023
Bachelor of Science - Nursing
Dalhousie University
Halifax05-2005
Skills
- Trauma informed approach
- Analytical thinking
- Excellent verbal, written & interpersonal communication
- Crisis intervention (abuse, assault, domestic violence, mental health emergencies, grief) & victim support
- Substance abuse & homelessness awareness
- De-escalation techniques & defusing aggressive situations
- Safety conscious & competent in managing urgent and emergent medical events
- Cultural safety & sensitivity, DEI conscious
- Effective, collaborative & dependable team member
- WHMIS, CPR (advanced), AED & Food Safe certified
- Problem solving, attention to detail, multi-tasking & ability to perform under pressure
- Competent computer/technology skills
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Crisis Intervention Worker
Ann Davis Transition Society
09.2024 - Current
Level 3 First Aid Attendant (Casual)
Western Canadian Timber Products
01.2024 - 08.2024
Registered Nurse (Emerge/Medical/Surgical/Trauma)
Fraser Health (Royal Columbian Hospital)
06.2006 - 09.2013
Return To RN Practice Certificate - Nursing
Thompson Rivers University
Safety Officer Certificate - Occupational Health And Safety
British Columbia Institute of Technology
Occupational First Aid (Level 3) Certificate - Occupational Health And Safety
Valley First Aid Training
Bachelor of Science - Nursing
Dalhousie University
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