Alberto Roman
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Summary
Seasoned Transit Operations Supervisor with a proven track record at the Public Transportation Services Corporation, excelling in operations management and staff supervision. Achieved optimal team productivity through effective performance monitoring and safety oversight, enhancing operational performance and passenger satisfaction. Skilled in task delegation and mentoring, with a focus on substantial achievements and continuous improvement.
Overview
23
23
years of professional experience
Work History
Transit Operations Supervisor F/T
Public Transportation Services Corporation
09.2002 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Bus Operator F/T
Metropolitan Transportation Authority
09.2002 - 10.2011
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
Education
Certificate - Criminal Justice
Pasadena City College
Pasadena, CASkills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Safety oversight
Languages
Spanish
Native or Bilingual
Timeline
Transit Operations Supervisor F/T
Public Transportation Services Corporation
09.2002 - Current
Bus Operator F/T
Metropolitan Transportation Authority
09.2002 - 10.2011
Certificate - Criminal Justice
Pasadena City College
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