Mario Howard
Inglewood
Summary
Quality-oriented Administration of Justice major (3.5 GPA) currently attending , with 34.5+ years of work experience. Aiming to leverage a proven knowledge of trial law skills to successfully fill the Legal Internship role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Transit Operations Supervisor
LOS ANGELES COUNTY METROPOLITAN TRANSPORTATION AUTHORITY
11.2011 - Current
- Prepare reports documenting investigation activities and results
- Prepare reports or recommendations on transportation planning
- Recommend transportation system improvements or projects, based on economic, population, land-use or traffic projections
- Participate in public meetings or hearings to explain planning proposals, to gather feedback from those affected by projects, or to achieve consensus on project designs
- Define regional or local transportation planning problems or priorities
- Enforce safety rules and regulations
- Plan work assignments and equipment allocations to meet transportation, operations or production goals
- Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems
- Direct workers in providing public transportation services to people persons with disabilities
- Resolve worker problems or collaborate with employees to assist in problem resolution
- Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services
- Monitor field work to ensure that it is being performed properly and that materials are being used as they should be
- Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers
- Maintain or verify records of time, materials, expenditures, or crew activities
- Prepare, compile, and submit reports on work activities, operations, production, or work-related accidents
- Plan and establish transportation routes
- Perform or schedule repairs or preventive maintenance of vehicles or other equipment
- Dispatch personnel and vehicles in response to telephone or radio reports of emergencies
- Drive vehicles or operate machines or equipment to complete work assignments or to assist workers
- Assist workers in tasks such as coupling railroad cars or loading vehicles
- Drive vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride
- Advise passengers to be seated and orderly while on vehicles
- Inspect vehicles, and check gas, oil, and water levels prior to departure
- Assist passengers, such as elderly or disabled individuals, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about bus schedules or routes
- Handle passenger emergencies or disruptions.
Bus Operator
LOS ANGELES COUNTY METROPOLITAN TRANSPORTATION AUTHORITY
06.1999 - Current
- Collect tickets or cash fares from passengers
- Report delays or accidents
- Regulate heating, lighting, and ventilating systems for passenger comfort
- Maintain cleanliness of bus or motor coach
- Make minor repairs to vehicle and change tires
- Operate controls to open and close transit vehicle doors
- Drive and control rail-guided public transportation, such as subways, elevated trains, and electric-powered streetcars, trams, or trolleys, in order to transport passengers
- Monitor lights indicating obstructions or other trains ahead and watch for car and truck traffic at crossings to stay alert to potential hazards
- Direct emergency evacuation procedures
- Regulate vehicle speed and the time spent at each stop, in order to maintain schedules
- Report delays, mechanical problems, and emergencies to supervisors or dispatchers, using radios
- Make announcements to passengers, such as notifications of upcoming stops or schedule delays
- Complete reports, including shift summaries and incident or accident reports
- Greet passengers, provide information, and answer questions concerning fares, schedules, transfers, and routings
- Attend meetings on driver and passenger safety in order to learn ways in which job performance might be affected.
Train Operator
LOS ANGELES COUNTY METROPOLITAN TRANSPORTATION AUTHORITY
12.2010 - 11.2011
- Drive and control rail-guided public transportation, such as subways, elevated trains, and electric-powered streetcars, trams, or trolleys, in order to transport passengers
- Monitor lights indicating obstructions or other trains ahead and watch for car and truck traffic at crossings to stay alert to potential hazards
- Direct emergency evacuation procedures
- Regulate vehicle speed and the time spent at each stop, in order to maintain schedules
- Report delays, mechanical problems, and emergencies to supervisors or dispatchers, using radios
- Make announcements to passengers, such as notifications of upcoming stops or schedule delays
- Complete reports, including shift summaries and incident or accident reports
- Greet passengers, provide information, and answer questions concerning fares, schedules, transfers, and routings.
Armed Security Officer
Langer & Associates
06.1996 - 03.1999
- Monitored premises to prevent unauthorized access and ensure safety of personnel and assets.
- Conducted regular patrols and inspections, identifying security vulnerabilities and implementing corrective measures.
- Responded promptly to alarms and incidents, coordinating with local law enforcement as necessary.
- Trained new security personnel on protocols and emergency response procedures for enhanced team efficiency.
- Developed incident reports documenting security breaches, ensuring accurate record-keeping for investigations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Managed access control systems, ensuring only authorized individuals gained entry to restricted areas.
Education
Associate in Science (A.S.) Administration of Justice - Administration of Justice
LOS ANGELES SOUTHWEST COLLEGE
Los Angeles, CA06-2024
Associate of Science - Political Science
Los Angeles Southwest College
Los Angeles, CA06-2024
Bachelor of Science - Criminology
University of California, Irvine
Irvine, CA06-2027
Skills
- Staff Management
- Operations Management
- Training and mentoring
- Goal-Oriented
- Policy Enforcement
- Staff Development
- Staff Discipline
- Employee Motivation
- Professionalism
- Interpersonal Communication
- Analytical Skills
- Professional Demeanor
- Excellent Communication
- Written Communication
- Adaptability
- Experience in leadership
- Task Prioritization
- Reliability
- Problem-solving aptitude
- Analytical Thinking
- Relationship Building
- Teamwork and Collaboration
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Customer relations
Accomplishments
- Deans' Scholar Award 2023-2024
Certification
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Transportation Safety Institute
Education and Training
other
Credentials
California BSIS Guard Card
California BSIS Exposed Firearms Permit
California BSIS Baton Permit
California Tear Gas/Chemical Agents Certification
California CDL Class B with Air Brake/Passenger Endorsement
Languages
English
Full Professional
Timeline
Transit Operations Supervisor
LOS ANGELES COUNTY METROPOLITAN TRANSPORTATION AUTHORITY
11.2011 - Current
Train Operator
LOS ANGELES COUNTY METROPOLITAN TRANSPORTATION AUTHORITY
12.2010 - 11.2011
Bus Operator
LOS ANGELES COUNTY METROPOLITAN TRANSPORTATION AUTHORITY
06.1999 - Current
Armed Security Officer
Langer & Associates
06.1996 - 03.1999
Associate of Science - Political Science
Los Angeles Southwest College
Associate in Science (A.S.) Administration of Justice - Administration of Justice
LOS ANGELES SOUTHWEST COLLEGE
Bachelor of Science - Criminology
University of California, Irvine