Summary
Overview
Work History
Education
Skills
Languages
Languageandcomputingskills
References
Specialcourses
Timeline
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Alaa T Qudaih

Alaa T Qudaih

Toronto,ON

Summary

A confident communicator who can relate well to dental patients. Having a proven ability to ensure that dental practices are continuously updated to provide first rate care to patients and their families. Able to work as part of the dental team, and has a flexible approach to work.

Overview

11
11
years of professional experience

Work History

Dental Office Manager

Dental Office
05.2022 - Current
  • Working as a Dental Office Manager, with profound Knowledge of Dental terminology, Processing Dental insurance claims and Abeldent software
  • My job includes but not limited to discuss with our patients their proposed treatment plan, their diagnosis and help them understand how their dental insurance benefits cover it according to their plan
  • I help patients set a payment plan to make dental treatment more affordable
  • My job also includes managing the dental office staff, processing their payroll and help ensure everyone and everything in our office is complying with the Dental college guideline
  • I also interview, hire and train new staff as needed
  • I am responsible for all of the bank accounts in the office, authorizing transactions, Paying our suppliers and investigate if some payments seem suspicious and making monthly and yearly financial reports to discuss with the office owner
  • I ensure that our production is high and meets our monthly and yearly goals and always creating marketing plans and implementing new policies to help the office improve and achieve higher profits while still providing high quality services to our clients
  • I interact with suppliers, accountants and IT support technician whenever needed to help ensure our quality of work is always good

Dental Receptionist

Dental Clinic
02.2020 - 01.2021
  • Working as a dental receptionist with proficient knowledge of Abeldent Software, performing all aspects of front desk duties from greeting patients, obtaining their records, scheduling appointments, contacting insurance companies and processing post payments and cheques to submitting dental claims and sending and following up to predetermination letters for insurance companies
  • Simultaneously working as a Dental assistant performing duties including but not limited to helping dentists achieve better treatment goals, taking dental radiographs, managing the sterilization of all instruments and making sure to keep the clinic organized to help both the dentist and other assistants performance

General Dentist

Special Care Dental Center SCDC
01.2014 - 12.2019
  • Providing professional dental service and care to patients
  • The ability to deal professionally with patients dental phobia
  • Wide experience in performing all types of simple and surgical dental procedures with great skill
  • Long experience with all cosmetic dental procedures including Veneers, Lumineers, all types of fixed and removable prosthetics and also gingivectomy and crown lengthening
  • Great knowledge about the different dental materials in the market
  • Good experience in dental assistants duties such as sterilization and infection control along with helping other dentists performing their procedures with comfort and professionalism
  • Good experience in dental receptionists duties such as contacting patients, arranging appointments and greeting them in the practice
  • Also, worked with different dental softwares to ensure the best approach to patients

Education

Google Cybersecurity Certificate -

Cardiopulmonary resuscitation course (CPR) -

Emergency course -

Infection control course -

Dental cosmetic veneers course -

Dubai

Laser in Dentistry -

Dubai

Member of the Royal College of Surgeons -

Royal College of Surgeons
England
01.2018

Dental internship -

Cairo educational dental hospital (Al –asr Al-ainy)
Cairo
12.2013

Faculty of oral and dental medicine -

Cairo University
Egypt
12.2012

Fifth secondary school -

Fifth secondary school
Saudi Arabia
01.2005

Skills

  • Good listening and communication skills
  • Attention to details
  • Ability to concentrate for long periods
  • High ability to multitask
  • Ability to meet deadlines
  • Great marketing skills
  • Persuading skills
  • Flexible with work hours
  • Flexible with work duties
  • Skills to work as dental assistant
  • Skills to work as dental receptionist
  • Open to learning new skills
  • Excited for new challenges

Languages

Arabic
Native or Bilingual
English
Full Professional

Languageandcomputingskills

  • Excellent command of spoken and written English.
  • Native Arabic speaker.
  • Excellent knowledge of Microsoft Office and internet access.
  • Proficient with using Abeldent software.

References

Available upon request.

Specialcourses

  • Google Cybersecurity Certificate
  • Cardiopulmonary resuscitation course (CPR)
  • Emergency course
  • Infection control course
  • Dental cosmetic veneers course
  • Laser in Dentistry (Dubai - 02/01/18)

Timeline

Dental Office Manager

Dental Office
05.2022 - Current

Dental Receptionist

Dental Clinic
02.2020 - 01.2021

General Dentist

Special Care Dental Center SCDC
01.2014 - 12.2019

Google Cybersecurity Certificate -

Cardiopulmonary resuscitation course (CPR) -

Emergency course -

Infection control course -

Dental cosmetic veneers course -

Laser in Dentistry -

Member of the Royal College of Surgeons -

Royal College of Surgeons

Dental internship -

Cairo educational dental hospital (Al –asr Al-ainy)

Faculty of oral and dental medicine -

Cairo University

Fifth secondary school -

Fifth secondary school
Alaa T Qudaih