AKKU MARIA BOBAN
Fashion Managment
Scarborough,Canada
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Telecommunications Sales Representative
Zedd Customer Solution
Toronto, ON
03.2020 - 05.2022
- Set up appointments with potential and current customers to promote new products and services.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Warehouse Packaging Manager
Canbe foods
Toronto, ON
09.2019 - 02.2020
- Carried out day-to-day duties accurately and efficiently.
- Collaborated with team members to achieve target results.
- Identified issues, analyzed information and provided solutions to problems.
- Worked with customers to understand needs and provide excellent service.
Education
Associate of Arts - Fashion Management
George Brown College
Toronto, ON 09.2017 - 09.2019
Bachelor of Arts - Fashion Technology
Assumption College
India 06.2014 - 07.2017
Skills
Customer Relations
[Type] marketing
Product promotions
Teamwork and Collaboration
Data Entry
Written Communication
Organization and Time Management
Fashion design
Google Workspace
Seasonal displays
Inventory management
Merchandising
Timeline
Telecommunications Sales Representative
Zedd Customer Solution
03.2020 - 05.2022
Warehouse Packaging Manager
Canbe foods
09.2019 - 02.2020
Associate of Arts - Fashion Management
George Brown College
09.2017 - 09.2019
Bachelor of Arts - Fashion Technology
Assumption College
06.2014 - 07.2017