Akhil Raj
Fort McMurray,Canada
Summary
Seasoned Retail Sales Supervisor with a proven track record at OSL, adept in MS Office and excelling in staff management. Demonstrated ability to surpass sales targets through effective team leadership and customer relationship development. Skilled in leveraging employee scheduling and multitasking to achieve up to a 20% increase in store performance.
Overview
8
8
years of professional experience
Work History
Retail Sales Supervisor
osl
Fort McMurray, Alberta
01.2024 - Current
- Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Processed credit card payments and counted back change and currency with accuracy rate.
- Analyzed market trends regularly in order to adjust product selection appropriately.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Performed regular performance evaluations of staff, providing feedback and coaching for improvement.
- Coordinated with the store manager to develop budgets and financial forecasts.
- Developed and maintained customer relationships by providing excellent customer service.
Sales Associate
osl
Fort McMurray, Alberta
06.2023 - 01.2024
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Ticketed, arranged and displayed merchandise to promote sales.
- Used technology resources to assist customers in locating and selecting items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Sales Associate
ACE LIQUOR DISCOUNTER
01.2022 - 03.2023
- Complete customer transactions on the point-of-sale device, including payments
- Ensuring cash handling policies and procedures are adhered to
- Complete end of day till reports
- Perform all opening and closing procedures
- Stock shelves and cooler with products
- Participate in routine store maintenance and cleaning
Assistant Accountant
HOMESCAPES BUILDERS AND CONSULTANTS
06.2019 - 03.2021
- Take account of expenditures and transactions using correct spreadsheets and formats
- Storing, organizing, and managing files along with editing and proofreading documents when necessary
Inter Stock analyst
NAS FOOD EXIM FROZEN VEGETARIAN FOOD EXPORTERS
06.2017 - 10.2017
- Actively managed and monitored packaging of quality snacks with effective supervision by giving proper direction
- Preparing estimates and quotes according to demand
- Inspired team performance daily using behavior-based coaching motivation and management methodologies
- Ensured customer satisfaction and resolved customer complaints
- Facilitated growth and met work targets
Education
Co-op Diploma - Business Administration Management
KEYANO COLLEGE
AB, Canada12.2023
Bachelor of Commerce -
AMRITA SCHOOL OF ARTS AND SCIENCES
01.2019
High school -
INTERNATIONAL INDIAN SCHOOL, JEDDAH
Jeddah01.2016
Certified Management Accountant (US) -
LOGIC SCHOOL OF MANAGEMENT
Skills
- MS Office
- Cash handling
- Multitasking
- Team player
- Employee scheduling
- Goals and performance
- Sales target achievement
- Staff management
- Store operations
- Staff meeting leadership
- Scheduling and timekeeping
References
References available upon request.
Timeline
Retail Sales Supervisor
osl
01.2024 - Current
Sales Associate
osl
06.2023 - 01.2024
Sales Associate
ACE LIQUOR DISCOUNTER
01.2022 - 03.2023
Assistant Accountant
HOMESCAPES BUILDERS AND CONSULTANTS
06.2019 - 03.2021
Inter Stock analyst
NAS FOOD EXIM FROZEN VEGETARIAN FOOD EXPORTERS
06.2017 - 10.2017
Co-op Diploma - Business Administration Management
KEYANO COLLEGE
Bachelor of Commerce -
AMRITA SCHOOL OF ARTS AND SCIENCES
High school -
INTERNATIONAL INDIAN SCHOOL, JEDDAH
Certified Management Accountant (US) -
LOGIC SCHOOL OF MANAGEMENT
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