Pranshu Kapoor
Calgary,AB
Summary
An individual with leadership qualities, whose main aim is employer’s satisfaction and is very dedicated toward the task assigned by the employer. Recognized as a person with good leadership qualities, enthusiastic and a multitasking person. Trustworthy, reliable and helpful.
Overview
4
4
years of professional experience
Work History
Retail Sales Supervisor
Bud Mart
01.2021 - 11.2023
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Counted cash register drawers at beginning and end of each shift.
- Opened and closed store independently.
- Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
Retail Sales Supervisor
1St Choice Liquor Mart
09.2021 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored inventory to recommend stock levels, maximizing profits and minimizing losses.
- Trained and oriented associates to maximize team performance.
Customer Service Representative
Infinique And Natural Beauty
07.2021 - 07.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Warehouse Associate
Procter & Gamble Co
05.2020 - 06.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Security Guard
Signal 88
04.2020 - 07.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Education
College Diploma - Biotechnology
Loyalist College
Belleville, ON04.2021
Skills
- Presentations and public speaking
- MS Office
- Computer proficiency
- Organization and Time management
- Verbal and written communication
Timeline
Retail Sales Supervisor
1St Choice Liquor Mart
09.2021 - 10.2023
Customer Service Representative
Infinique And Natural Beauty
07.2021 - 07.2021
Retail Sales Supervisor
Bud Mart
01.2021 - 11.2023
Warehouse Associate
Procter & Gamble Co
05.2020 - 06.2021
Security Guard
Signal 88
04.2020 - 07.2020
College Diploma - Biotechnology
Loyalist College
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