Akash Nehra
Mississauga,ON
Summary
Skilled Pharmacy Assistant with a background in assisting pharmacists with prescription processing and customer service. Strengths include strong knowledge of pharmaceutical terminology, medication dispensing procedures, and pharmacy law and ethics. Previous roles have consistently demonstrated an ability to deliver high levels of patient care, improve operational efficiency, and maintain stringent compliance with industry regulations.
Overview
8
8
years of professional experience
Work History
Pharmacy Assistant
GOODLUCK PHARMACY
Mississauga, Ontario
03.2024 - Current
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
- Completed daily paperwork associated with filling prescriptions accurately.
- Prepared medication labels with item name and quantity.
- Verified accuracy of medication orders and entered data into pharmacy system.
Laboratory Courier
DYNACARE
Brampton, Ontario
09.2024 - Current
- Communicated effectively with laboratory personnel regarding specimen status updates.
- Processed paperwork related to deliveries, including consignments, manifests, and delivery notes, ensuring completeness and accuracy.
- Operated company vehicle safely in accordance with local traffic laws.
- Provided excellent customer service, resolving any delivery-related issues and maintaining professional interactions with medical staff and clients.
Pharmacy Assistant Volunteer
GUARDIAN PHARMACY
Brampton, Ontario
01.2024 - 03.2024
- Performed filing, copying, faxing and other clerical tasks.
- Opened incoming supplies and stocked in correct locations.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Organized, labeled and inventoried medication orders for accuracy.
- Responded to customer issues to provide immediate resolution and improve retention.
- Provided support to pharmacists in preparation of sterile products such as ointments, creams.
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
Customer Service Representative
MORNI TANDOOR
Mississauga, Ontario
10.2023 - 01.2024
- Updated databases with new and modified customer data.
- Developed strong relationships with customers by providing personalized assistance and support.
- Implemented innovative methods for streamlining the customer service process.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Identified opportunities for upselling additional products or services based on customer needs.
- Excelled in exceeding daily credit card application goals.
Pharmacy Assistant
SAINI HOSPITAL
HARYANA INDIA
11.2016 - 12.2022
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
Education
Bachelor of Science - Pharmacy
PT BD SHARMA UNIVERSITY
ROHTAK01-2016
Some College (No Degree) - HEALTHCARE LEADERSHIP CANADIAN CONTEXT
Sault College of Applied Arts And Technology
Brampton, ONSkills
- Medication storage
- Verifying orders
- Labeling prescriptions
- Ordering and stocking medications
- Processing orders
- Insurance collaboration
- Preparing bulk medications
- Receiving incoming supplies
- Submitting insurance documents
- Labeling and counting
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Full Professional
Timeline
Laboratory Courier
DYNACARE
09.2024 - Current
Pharmacy Assistant
GOODLUCK PHARMACY
03.2024 - Current
Pharmacy Assistant Volunteer
GUARDIAN PHARMACY
01.2024 - 03.2024
Customer Service Representative
MORNI TANDOOR
10.2023 - 01.2024
Pharmacy Assistant
SAINI HOSPITAL
11.2016 - 12.2022
Bachelor of Science - Pharmacy
PT BD SHARMA UNIVERSITY
Some College (No Degree) - HEALTHCARE LEADERSHIP CANADIAN CONTEXT
Sault College of Applied Arts And Technology
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