Rohit Sharma
Winnipeg,MB
Summary
Skilled Pharmacy Assistant brings 2 years of experience in Retail pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds.
Overview
6
6
years of professional experience
Work History
Pharmacy Assistant
The Northwest Company
Winnipeg, MB
04.2024 - Current
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Prepared unit-dose medications for hospitals or long-term care facilities, ensuring accurate labeling for proper administration.
- Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
- Trained new pharmacy staff on computer system and drug management protocols.
Pharmacy Assistant
Shoppers Drug Mart
02.2022 - 03.2024
- Enhanced pharmacy efficiency by assisting in inventory management, medication storage organization, and restocking shelves.
- Contributed to a positive patient experience with excellent customer service skills while assisting at the pharmacy counter.
- Ensured accuracy in prescription processing by double-checking all medications before dispensing to patients.
- Collaborated with pharmacists to review and clarify prescriptions, preventing potential medication errors or drug interactions.
- Gained valuable experience in compounding medications for customized patient needs, following strict guidelines and safety measures.
- Enhanced patient adherence to prescribed therapies by conducting follow-up calls and addressing any concerns or barriers they may have encountered.
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Optimized wait times for patients through efficient prescription filling processes and prioritizing urgent requests accordingly.
- Assisted in maintaining a clean working environment that adhered to all safety regulations and standards required for optimal functioning.
- Increased patient satisfaction by addressing concerns in a timely manner and providing personalized attention during interactions.
- Contributed to pharmacy team cohesiveness by offering support and guidance to fellow interns, creating a positive work environment for all staff members.
- Used pharmacy software to enter prescription and insurance information.
- Followed department policies, procedures and best practices for pharmacy operations.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
Gas Station Attendant
Red River Co-op
01.2021 - 03.2022
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Assisted with inventory management, helping to keep stock levels consistent and uptodate.
Cashier
Esso Gas Station
01.2018 - 12.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Chemical Lab Technician - Science
Durham College
04.2019
Skills
- Supply Restocking
- Verifying Orders
- Order Documentation
- Secure Storage of Medications
- Receiving Incoming Supplies
- POS System Operation
- Processing Payments
- Drug Inventory Control
- Resolving Complaints
- Computer Savvy
- Organizing Supplies
- Pharmaceutical Calculations
- Insurance Verification
- Continuous Learning
- Attention to Detail
- Stress Management
- Medication Storage
- Quality Control
- Order Processing
- Prescription Interpretation
- Cash Register Operations
- Database Software
- Medication Storage and Labeling
- Pharmacy Law Compliance
Languages
English
Hindi
Punjabi
Timeline
Pharmacy Assistant
The Northwest Company
04.2024 - Current
Pharmacy Assistant
Shoppers Drug Mart
02.2022 - 03.2024
Gas Station Attendant
Red River Co-op
01.2021 - 03.2022
Cashier
Esso Gas Station
01.2018 - 12.2020
Chemical Lab Technician - Science
Durham College