Laith Issa
Windsor
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Pharmacy Assistant
04.2023 - 05.2024
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Updated computer system with current customer, payment and inventory information.
- Verified order information against computer database.
- Assisted customers in selecting over-the-counter medications and health care products.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Organized pharmacy area to maintain clean and orderly environment.
- Answered questions regarding medication instructions and usage.
- Input patient information into computer system for prescription orders.
Education
GED -
Windsor Career College
Windsor, ON05.2023
Skills
- Stocking shelves
- Answering customer questions
- Product restocking
- Supply Restocking
- Patient Counseling
- Organizing supplies
- Drug Classification Knowledge
- Medication labels
- Verifying orders
- Processing payments
- Dosage Form Preparation
- Drug Inventory Control
- Supply Management
- Customer Service
- Cash Handling
- Customer care standards
- Order Processing
- Prescription Filling
- Cash Register Operations
- Medication Packaging
- Pharmacy Management Software
Languages
English
Professional Working
Timeline
Pharmacy Assistant
04.2023 - 05.2024
GED -
Windsor Career College
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