An uplifting and cheerful demeanor, all while prioritizing the task at hand in a fast-paced environment. Meticulous and accurate; extremely organized and detail-oriented. Fond of animals, horse riding and the wild, with a natural ability to communicate and build rapport.
Overview
5
5
years of professional experience
Work History
Dispatch Logistician – Full Time
Champion Towing
08.2021 - Current
Lead dispatcher managing logistics for a fleet of tow trucks, roll-off trucks, and spill recovery units.
Coordinate high-priority dispatch operations including environmental spill response and recovery support.
Guide and support field teams in proper spill handling protocols and safety compliance measures.
Schedule assignments and optimize driver and equipment availability for efficient operations.
Monitor driver check-ins and check-outs, ensuring timely response to incidents and towing needs.
Provide training to new dispatchers and team members on dispatch software, emergency procedures, and communication protocols.
Utilize advanced dispatching software to track vehicles, document customer interactions, and update work orders.
Handle communications professionally via phone, radio, and email to ensure clarity and efficiency.
Process payments, manage fuel card transactions, and maintain detailed records of all dispatch-related activities.
Perform administrative tasks such as filing, document sorting, and data entry with a high level of accuracy.
Cashier – Part Time
Walmart Superstore at Polo Park
05.2020 - 04.2023
Participate in work teams and meetings to ensure responsibilities are recognized and carried out effectively.
Welcome customers in a friendly way to build rapport with the customers.
Perform front-end cashier/cash handling as needed to assist in faster and smooth customer checkouts.
Communicate and address customer's concerns in order to ensure customer satisfaction.
Scanning coupons, applying discounts, processing payments, and ringing up sales on computerized cash registers.
Contribute to customer satisfaction by providing Master cards in order to save money while shopping.
Awarded Employee of the month 4 times in a row.
Awarded for excellent customer service experience.
Record of selling 16 Walmart Master cards in a day making a total of 120 in a month, thus, contributing to the best Walmart Award in 2020 all over Ontario.
Education
General Arts and Science -
Niagara College
Toronto, Ontario
05.2020
Computer Engineering - undefined
Niagara College
Toronto, Ontario
09.2019
Skills
Smart serve
Active-listener
Entertainer
Can solve problems quickly
Versatility
Dedicated
Confidence
Accept my mistakes, and learn from them
Never rely on anyone
Good trainer
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Affiliations
Dispatcher at Champion Towing
Experienced in Customer Service and Client Relations at Walmart
Interests
Dancing
I participate in low-impact exercises to strengthen core muscles
Gym Workouts
Team Sports
Mindfulness Practices
Yoga
Swimming
Pilates
High-Intensity Interval Training
I participate in various sports activities for physical activity, camaraderie, and personal growth
Passionate about balancing physical health with mental and emotional wellness
Regularly practice mindfulness and meditation for overall wellness
Photography
Drawing and Painting
Fashion
Creative Writing
Baking
Crafting homemade beer using specialized equipment and brewing techniques
I enjoy cooking for friends and family gatherings
Growing herbs, vegetables, or fruits in home gardens
Learning new cooking techniques and expanding my culinary skills
Enjoying the art of baking and pastry-making, experimenting with recipes
Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
Food Photography
Backpacking and Hiking
Exploring famous landmarks, historical sites, and cultural attractions in a new destination