Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
Generic

SU

Toronto

Summary

Experienced and adaptable service professional with a strong background in both the hospitality and fashion industries. Over five years of hands-on experience in fast-paced restaurants, pubs, and retail settings, including Korean BBQ, beer pubs, and fashion stores. Skilled in multitasking, customer engagement, team collaboration, and quality control. Developed excellent interpersonal and communication skills through direct interaction with diverse clients and colleagues. Passionate about providing outstanding customer service and creating a welcoming dining atmosphere. Eager to grow as a server in Toronto by enhancing language skills, learning local service culture, and contributing to a positive team environment.

Overview

6
6
years of professional experience

Work History

Full-time Fashion PR Coordinator

APR Agency (Fashion PR Office)
07.2022 - 07.2024
  • Managed fashion brand placements in magazines and press coverage.
  • Served as brand representative to stylists, editors, and influencers.
  • Enhanced communication and negotiation skills through frequent client interactions.
  • Worked within a team to execute marketing and PR strategies for multiple fashion brands.

Server

Yeokjeon Hallmaek (Beer Pub)
05.2021 - 12.2021
  • Managed dine-in and take-out orders with precision and speed.
  • Provided excellent customer service during peak evening hours.
  • Helped streamline packaging and delivery flow in a small team environment.

Full-time Sales Associate

Wonderplace (Fashion Store)
01.2020 - 03.2021
  • Delivered expert fashion sales service and personalized styling advice.
  • Managed daily store operations including inventory, merchandising, and sales reporting.
  • Built strong customer relationships and consistently met sales targets.

Server

Hanshin Pocha (Korean Restaurant)
03.2019 - 11.2019
  • Served customers in a large-scale, high-volume dining setting.
  • Collaborated closely with a large team to maintain efficient service.
  • Developed strong multitasking and communication skills.

Server / Packaging / Delivery Coordinator

BBQ Chicken Restaurant
04.2018 - 01.2019
  • Provided friendly and efficient table service in a fast-paced environment.
  • Handled take-out and delivery packaging with attention to quality control.
  • Supported both front- and back-of-house operations, improving team workflow.

Education

Advertising And Public Relations

Mok Won University
Daejeon, South Korea
12.2022

Skills

  • Excellent customer service
  • Strong verbal communication skills
  • Conflict resolution and complaint handling
  • Working in fast-paced environments
  • Team collaboration and time management
  • Multi-table management during peak hours
  • Smart Serve Certification
  • Advanced Level in English From International Language Academy of Canada, Toronto (December 2024 – July2025)

LANGUAGE

Korean: Native
English: Advance

Timeline

Full-time Fashion PR Coordinator

APR Agency (Fashion PR Office)
07.2022 - 07.2024

Server

Yeokjeon Hallmaek (Beer Pub)
05.2021 - 12.2021

Full-time Sales Associate

Wonderplace (Fashion Store)
01.2020 - 03.2021

Server

Hanshin Pocha (Korean Restaurant)
03.2019 - 11.2019

Server / Packaging / Delivery Coordinator

BBQ Chicken Restaurant
04.2018 - 01.2019

Advertising And Public Relations

Mok Won University
SU