Aizelle Raie Cuevas
Edmonton,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Pharmacy Assistant
Shoppers Drug Mart
09.2023 - Current
- Assisted customers with questions, answered phone calls, and took prescription and medication orders
- Processed written prescriptions, requests for refills, and verified patient information in accordance with established protocols and guidelines
- Received orders and rotated stock onto shelves, while watching for upcoming outdates to pull, and informing pharmacist of any low-stock items.
- Performed regular store duties such as, faxing doctors, returning loose stock, facing shelves, processing payments, and keeping floor area clean and free of debris.
- Provided superior service by actively engaging with customers, listening attentively to their needs, and offering helpful advice.
- Processed insurance claims accurately, resulting in swift reimbursements for pharmacy.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Prepared blister packs for patients and made changes accordingly
Temporary Operations Manager
Kiddie Corner
06.2023 - 09.2023
- Responsible for outlet store from opening to closing as sole operator, while owners are away until their expected return in September
- Reconcile cash-outs at end of shifts for day's transactions, and count float for next day
- Record and submit receipts to owners upon closing
- Take night-deposits to designated bank for secure drop-off
- Ensure prompt and courteous service, communicating with eight sister locations, to fulfill customer requests when needed, and maintain customer satisfaction and loyalty.
- Reported issues to higher management with great detail.
Education
Pharmacy Assistant Diploma - Pharmacy Assistant
CDI College
Edmonton, AB04.2023
Skills
- Trained in use of KROLL and experience with Healthwatch
- Well-versed in OTC products, and trained in processes of fulfilling, and dispensing medications and prescriptions
- Data-input skills for doctor/patient information, billing requirements and insurance coverage
- Accurate counting, labeling, packaging, compounding and blister packs
- Fundamental comprehension of need to follow pharmacy protocols regarding patient confidentiality, and narcotics compliance
- Uses discretion when communication regarding matters of sensitive nature
- Making blister packs
Languages
Tagalog
English
Certification
- WHIMIS, 09/2022, CDI College, Edmonton, AB
- Finance Management Certificate, 09/2022, Enriched Academy, through CDI College, Edmonton, AB
Volunteer Experience
- Babysitter, Ongoing, Family Home, Edmonton, AB, Daily support for young sibling, since birth, to relieve efforts of parents, Make meals and ensure the child has required nap times, medications allocated correctly, baths, and requirements for next day's events
- Warehouse Volunteer, 02/2023, Edmonton Food Bank, Edmonton, AB, Filled boxes with food items from various departments around the warehouse destined for delivery to families in need of the Food Bank services, Assembled boxes needing to be filled for upcoming deliveries
- Event Assistant, 10/2020, Catholic Social Services, Edmonton, AB, Escorted and assisted Teachers from other schools to their designated area for the Teacher's Convention
Timeline
Retail Pharmacy Assistant
Shoppers Drug Mart
09.2023 - Current
Temporary Operations Manager
Kiddie Corner
06.2023 - 09.2023
Pharmacy Assistant Diploma - Pharmacy Assistant
CDI College
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