Analyn Robledo

• Processed prescription orders efficiently, ensuring compliance with regulatory standards.
• Trained new staff on pharmacy procedures and best practices to enhance team performance.
• Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
• Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
• Received incoming supplies and stocked them in the correct locations.
• Assisted pharmacy staff with preparing medications and filling orders.
• Supported operations with filing, copying, and faxing.
• Trained new pharmacy staff on thecomputer system and drug management protocols.
• Assisted customers in selecting over-the-counter medications and health care products.
• Preparing Blister Pack (Monthly, Weekly,Bi-weekly)
• Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Assisted customers in selecting over-the-counter medications, providing effective recommendations.

• Collaborated with pharmacists to prepare and dispense medications efficiently and accurately.
• Kept pharmacy counter and related areas clean, neat and organized.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Assist the Pharmacist with preparing medications and filling orders.
• Counted and labeled prescriptions with correct item and quantity.

· Maintain and control the cash register in the dispensary in accordance with cash handling policies and procedures.

· Managing customer inquiries both in person and over the phone

· Assist pharmacist in coordinating callbacks.

· Manage incoming faxes according to Pharmacy Standards of Practice

· Prepare and submit orders (e.g., medications, OTCs, special orders) with the exception of controlled drugs and narcotics.

· Data entry for new prescriptions, managing refill request processing, selecting medications to fill prescriptions according to Pharmacy Standards of Practice, and preferred brand selection.

· May be required to mix, reconstitute, or compound prescriptions, as directed and supervised by the pharmacist.

· Accept written prescription or refill requests from customers in person or via telephone.

· Put away received pharmacy inventory in the appropriate location in accordance with the established workflow.

· Maintain proper storage of medications within the pharmacy according to 5S principles.

· Manage customer returns and expired products in accordance with established disposal protocol.

· Kept pharmacy counter and related areas clean, neat, and organized.

• Assisted customers with product inquiries and provided exceptional service.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

· Enter the result of the COVID-19 test with the scan QR
code of the patient and send it to their email.
• Enter patient information and prescriptions into the
computer system.
• Assist with the preparation, packaging, and labeling of
medications into proper containers, including packaging
where appropriate.
• Prepare some compound medicine under the
supervision of the Pharmacist. Data entry of patient care
information. Proficient in packaging computer/ data entry skills.
• Prepare blister-sealed packing for medication requests
by the customer. Handling the billing of claim insurance

· Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.

· Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.

· Developed and implemented new filing system for medical records to improve efficiency.

· Monitored changes in coding regulations to provide recommendations for compliance.

· Input data into computer programs and filing systems.

· Verified accuracy of patient information in medical records.

· Communicated effectively with staff, patients, and insurance companies by email and telephone.

· Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

· Answered incoming phone calls and addressed questions from customers and healthcare providers.

· Counted, measured, and compounded medications following standard procedures.

· Entered and processed patients' prescriptions into internal system

· Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

· Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

· Welcomed customers to the pharmacy and answered questions relating to prescriptions and over the counter products.

· Prepared packaging and labels for medications, verifying the accuracy of dosage, side effects, interactions, and refill instructions.