Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AISHA QURESHI

2653 Bur Oak Ave. Markham,ON

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

OMNI Department Manager

Walmart Canada
Stouffville, ON
11.2020 - Current
  • Efficiently picked and dispensed orders within 5 minutes, ensuring customer satisfaction.
  • Collaborated with teams, assisted in post-picking tasks, and trained new employees.
  • Carefully bagged groceries, maintaining product safety and freshness.
  • Practiced sanitary shopping with minimal handling and adherence to safety protocols.
  • Verified replacements, selected fresh items, and provided timely delivery while offering feedback to management.

Medical Office Receptionist

MCI The Doctor office Co-op
Thornhill, ON
02.2023 - 04.2023
  • Greeted patients and provided assistance via phone, email, or in person.
  • Scheduled appointments, maintained patient records, and updated personal and financial information.
  • Verified insurance, collected co-payments, and informed patients of financial responsibilities.
  • Conducted intake interviews, gathered medical records, and ensured compliance with HIPAA regulations.
  • Managed patient appointments, payments, and follow-ups to support seamless office operations.

Cashier Sales Associate

Marshalls
Red Deer, AB
09.2019 - 11.2020
  • Greeted customers, determined service needs, and accurately processed orders.
  • Resolved service and billing issues through effective customer consultations.
  • Maximized customer satisfaction by assisting with purchases, locating items, and promoting rewards programs.
  • Processed refunds in compliance with company policies, inspecting merchandise for damage.
  • Assisted customers with product selection, answered inquiries, and provided solutions.

Brand Ambassador

Paris Jewelers
Red Deer, Alberta
04.2017 - 07.2019
  • Provided personalized jewelry recommendations, creating memorable customer experiences for special occasions.
  • Maintained strong knowledge of fine jewelry products and processed transactions, including billing, invoicing, and warranty certificates.
  • Performed minor jewelry and watch repairs and ensured appealing product displays.
  • Consistently met individual and team sales targets through training and professional presentations.
  • Organized promotional events, interacted with customers, and trained new employees to enhance team performance.

Customer Service Representative

Mark's Work Wear House
Markham, Ontario
12.2015 - 02.2017
  • Delivered excellent customer service by identifying needs, addressing concerns, and resolving issues to ensure guest satisfaction.
  • Supported store operations, including stocking, cleaning, and managing opening/closing procedures.
  • Encouraged repeat business through positive interactions and personalized follow-ups.

Education

Diploma - Medical Office Administrator

Evergreen College
Markham, ON
2023

Diploma - Hospitality Management -Hotel & Resort Current

Centennial College
Scarbourgh, Ontario
2016

Diploma -

Ontario Secondary School
2011

Skills

  • Communication skills
  • Customer relations
  • Brand awareness
  • On-site product demonstrations
  • Product and service knowledge
  • Sales closing
  • Strategy development
  • Computer expertise
  • Policies and procedures
  • Flexible schedule
  • Time management ability
  • Personnel training
  • Negotiations

Certification

Standard First Aid CPR/AED Level C

Date Issued: January 05, 2023

Expires: January 05, 2026

Rescue 7

First Aid Alberta Workplace Health and Safety

Date Issued: November 05, 2021

Expires: November 05, 2024

Canadian Institute of Food Safety

Food Handler Certificate:

Date Issued: February 22, 2022

Expires: February 21, 2027

Timeline

Medical Office Receptionist

MCI The Doctor office Co-op
02.2023 - 04.2023

OMNI Department Manager

Walmart Canada
11.2020 - Current

Cashier Sales Associate

Marshalls
09.2019 - 11.2020

Brand Ambassador

Paris Jewelers
04.2017 - 07.2019

Customer Service Representative

Mark's Work Wear House
12.2015 - 02.2017

Diploma - Medical Office Administrator

Evergreen College

Diploma - Hospitality Management -Hotel & Resort Current

Centennial College

Diploma -

Ontario Secondary School

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AISHA QURESHI