Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
4
4
years of professional experience
Work History
Technician /Operational Coordinator
Precise Parklink (West) Ltd.
07.2021 - Current
Performed troubleshooting and diagnosis on malfunctioning equipment.
Maintained quality assurance and customer satisfaction objectives.
Inspected equipment to identify areas of wear or causes of malfunctions.
Observed equipment operation to diagnose and troubleshoot reported issues.
Organized work to meet demanding production goals.
Completed job reports and logs immediately following service calls.
Developed and maintained relationships with external vendors and suppliers.
Trained new employees on proper protocols and customer service standards.
Trained and guided team members to maintain high productivity and performance metrics.
Reported issues to higher management with great detail.
Managed purchasing, sales, marketing and customer account operations efficiently.
Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Maintained professional, organized, and safe environment for employees and patrons.
Cross-trained existing employees to maximize team agility and performance.
Planned, designed, and scheduled phases for large projects.
Monitored project performance to identify areas of improvement and make adjustments.
Achieved project deadlines by coordinating with contractors to manage performance.
Provided detailed project status updates to stakeholders and executive management.
General labourer
terra pro inc
02.2020 - 03.2020
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Worked well in a team setting, providing support and guidance.
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Paid attention to detail while completing assignments.
Adaptable and proficient in learning new concepts quickly and efficiently.
maintenance worker
Apollo Machine & Welding Ltd
05.2019 - 10.2019
Followed safety precautions to avoid personal injury and provide safe work environment.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Followed instructions from supervisor regarding daily job tasks and duties.
Safely and effectively handled wide range of cleaning products and solutions.
Executed tasks within time and budget constraints.
Replaced worn or broken parts on machines and equipment.
Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
Repaired and replaced pumps, valves and motors.
Made steel form parts using various cutting equipment and welded part together per specifications.
Maintained clean and organized work area to prevent workplace accidents.
Finished welding and fabrication projects using grinders.
Inspected welds for accuracy and conformance to specifications.
Developed and implemented methods to increase efficiency in welding and fabrication.
Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.
Welded metal components in vertical, overhead and flat positions.
Education
High School Diploma -
Salisbury Composite High
Sherwood Park, AB
2018
Skills
SKILLS/STRENGTHS
Hard working
Open to new ways of learning
Can work in a team or independently
Capable of functioning in a fast paced environment