Aida Namara
Vancouver,BC
Summary
Compassionate and dedicated Support Worker with12 years of experience providing crisis intervention, case management, and support services to individuals and families in emergency shelter and residential settings. Adept at building rapport with clients, coordinating with community resources, and ensuring a safe and supportive environment. Seeking to leverage skills and experience to contribute to any organization as a Support Worker.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Women's Resource Worker
Atira Women's Resource
11.2024 - Current
- Managed inventory of supplies and equipment, maintaining adequate stock levels for efficient operations
- Accept donations and sort accordingly, prepare hampers and deliver to clients/residents
- Take photos and create postings for Atiras Social Media
- Maintained confidentiality of sensitive information regarding children and families in accordance with professional ethics guidelines and legal requirements.
Volunteer
Westside Church
11.2024 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Observe facilities, report needed repairs to maintenance
Recreation Activity Worker (volunteering)
Fairhaven Senior Services
10.2024 - 11.2024
- Promoted teamwork and cooperation among clients by organizing collaborative games and activities.
- Inspired clients and assisted in developing creativity and self-expression through various art forms and media.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Assisted with daily living activities, running errands, and household chores.
- Built strong relationships with clients to deliver emotional support and companionship.
Shelter Support Worker- Volunteer
The Salvation Army
05.2024 - 06.2024
- Provide direct support to shelter residents, including crisis intervention, emotional support, and resource referral
- Worked in collaboration with case managers and other social service providers
- Served meals to clients
- Monitor shelter facilities to ensure a safe and clean environment, addressing any issues or concerns promptly
- Established trusting relationships with clients and their families through empathetic communication and active listening.
Child and Youth Support Worker
Fortportal Children and Youth Service
05.2017 - 03.2024
- Assisted with client intake and assessment, providing information on available services and resources
- Supported the development of individual service plans and coordinated with various agencies to facilitate client needs
- Maintained up-to-date records of client interactions and progress, ensuring compliance with confidentiality standards
- Assisted with administrative tasks including scheduling, data entry, and preparing reports
Child Support Worker
Fortportal Babies Home
12.2012 - 12.2017
- Preformed daily activities for infants such as bathing, grooming, and meal preparation
- Monitor and administer medications according to prescribed schedules
- Organize and accompany clients to appointments and social outings
- Document client progress and maintain accurate records of services provided
- Collaborate with healthcare professionals and family members to ensure comprehensive care
- Engage clients with recreational and physical activities
Education
Bachelor's degree - Business Administration
Uganda Christian University
Mukono, Uganda10.2012
Skills
- Crisis Intervention and Conflict Resolution
- Client Assessment and Support Planning
- Willingness to learn
- Teamwork
- Group Facilitation and Workshop Leadership
- Strong Communication and Interpersonal Skills
- Knowledge of Community Resources and Support Services
- Record Keeping and Confidentiality
- Ability to Work in High-Stress Environments
Certification
- Standard First Aid CPR & AED
- Food safe
- Mental Health First Aid
Languages
English
Professional Working
Certifications
- WHIMIS
- NVCI
- Mental Health First Aid
- Occupational First Aid
- Naloxone Training
- Peer Support Worker
Timeline
Women's Resource Worker
Atira Women's Resource
11.2024 - Current
Volunteer
Westside Church
11.2024 - Current
Recreation Activity Worker (volunteering)
Fairhaven Senior Services
10.2024 - 11.2024
Shelter Support Worker- Volunteer
The Salvation Army
05.2024 - 06.2024
Child and Youth Support Worker
Fortportal Children and Youth Service
05.2017 - 03.2024
Child Support Worker
Fortportal Babies Home
12.2012 - 12.2017
- Standard First Aid CPR & AED
- Food safe
- Mental Health First Aid
Bachelor's degree - Business Administration
Uganda Christian University
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