A high level of patience and emotional resilience.
The ability to keep up with changing standards and codes of conduct in the social care sector.
Review client background information and prepare intake reports.
Being empathetic towards everyone.
Strong phone and verbal communication skills along with active listening.
Good time management skills to be able to support the needs of multiple people.
Leading the team building programs and delegation of work.
Assist in developing plans of action while providing necessary support and assistance.
Assess and investigate eligibility for social benefits.
Maintain program statistics for purposes of evaluation and research.
Ability to multi-task
set priorities and manage time effectively.
A non-judgmental attitude regardless of a person’s needs.