Summary
Overview
Work History
Education
Skills
Languages
Qualifications and Competence
Hobbies and Interests
Timeline
Generic

Kelly Chamboko

Kamloops,BC

Summary

  • Completed Ordinary level and Advanced level
  • Well-organized; quick learner and able to work under pressure to meet deadlines
  • Able to multitask; excellent problem solver and trouble-shooter
  • A positive attitude and willingness to contribute to achieve team goals
  • Effective communicator; skilled in organizing group discussions and facilitating meetings
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients.
  • Dedicated to assisting with resident treatment goals and enhancing patient skills through coaching and support. Proven abilities in building relationships and resolving conflicts.

Overview

5
5
years of professional experience

Work History

Support Worker

Atira Women's Resource
2019.03 - 2021.10
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
  • Supported clients in accessing community resources, enhancing their integration and participation in community activities.
  • Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
  • Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
  • Promoted mental health awareness within the community through educational workshops and presentations at local events.
  • Supported clients in crisis situations by providing immediate interventions and coordinating with emergency services.
  • Monitor clients during meals and provide assistance in teaching proper meal etiquette

Mental Health Support Worker

Red Fish Healing Centre
2021.09 - Current
  • Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
  • Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
  • Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
  • Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
  • Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
  • Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual needs.
  • Promoted a safe environment for patients by monitoring behaviors and implementing safety protocols when necessary.
  • Facilitated therapeutic group sessions for increased social interaction and skill development.
  • Served as a reliable point of contact for families seeking updates on their loved one''s progress or needing additional resources.
  • Increased patient engagement in treatment by establishing rapport and building trust with clients.
  • Documented client progress in confidential files.
  • Educated clients and families about mental health issues, treatments and resources.
  • Assisted in development and implementation of relapse prevention strategies.

Residential Support Worker

Progressive Housing
2022.10 - Current
  • Administered medications according to prescribed protocols, ensuring proper dosage and adherence to schedules.
  • Fostered a positive living environment, promoting independence and encouraging socialization among residents.
  • Handled emergency situations with a calm and focused demeanor, following established protocols to ensure resident safety.
  • Conducted regular safety checks within the residential facility, identifying potential hazards and addressing them promptly.
  • Monitored client medications and adherence to individual treatment plans.
  • Helped build important life skills such as cooking and cleaning.
  • Developed strong rapport with residents by actively listening to their needs and offering empathy during difficult times.
  • Participated in regular team meetings to discuss resident progress updates as well as brainstorm solutions for any challenges encountered during service delivery.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Remained alert to problems or health issues of clients and competently responded.
  • Maintain confidentiality of records relating to patients personal information.
  • Provided transportation assistance for residents attending appointments or community outings as needed.
  • Managed challenging behaviors effectively through de-escalation techniques and crisis intervention strategies.

Education

High School Diploma -

Umma Institute College
02.2019

High School Ordinary level -

Mount Saint Mary’s High
06.2017

Skills

  • A high level of patience and emotional resilience.
  • Good time management skills to be able to support the needs of multiple people.
  • Assist in developing plans of action while providing necessary support and assistance.
  • Leading the team building programs and delegation of work.
  • Assess and investigate eligibility for social benefits.
  • Maintain program statistics for purposes of evaluation and research.
  • Ability to multi-task, set priorities and manage time effectively.
  • The ability to keep up with changing standards and codes of conduct in the social care sector.

Languages

English
Full Professional

Qualifications and Competence

  • Class 5 Driver’s License
  • Crisis Intervention Skills
  • Naloxone Practice Training
  • Proficient in Microsoft Office including Emails, Internet and Data Entry
  • A Valid Occupational First Aid Level 1 Certificate.

Hobbies and Interests

  • Learning new things and visiting orphanages or charity homes
  • Travelling
  • Reading
  • Working Out

Timeline

Residential Support Worker

Progressive Housing
2022.10 - Current

Mental Health Support Worker

Red Fish Healing Centre
2021.09 - Current

Support Worker

Atira Women's Resource
2019.03 - 2021.10

High School Diploma -

Umma Institute College

High School Ordinary level -

Mount Saint Mary’s High
Kelly Chamboko