Kelly Chamboko
Kamloops,BC
Summary
- Completed Ordinary level and Advanced level
- Well-organized; quick learner and able to work under pressure to meet deadlines
- Able to multitask; excellent problem solver and trouble-shooter
- A positive attitude and willingness to contribute to achieve team goals
- Effective communicator; skilled in organizing group discussions and facilitating meetings
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients.
- Dedicated to assisting with resident treatment goals and enhancing patient skills through coaching and support. Proven abilities in building relationships and resolving conflicts.
Overview
5
5
years of professional experience
Work History
Support Worker
Atira Women's Resource
03.2019 - 10.2021
- Promoted community integration by providing extensive physical, emotional and social support.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Supported clients in accessing community resources, enhancing their integration and participation in community activities.
- Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
- Promoted mental health awareness within the community through educational workshops and presentations at local events.
- Supported clients in crisis situations by providing immediate interventions and coordinating with emergency services.
- Monitor clients during meals and provide assistance in teaching proper meal etiquette
Mental Health Support Worker
Red Fish Healing Centre
09.2021 - Current
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual needs.
- Promoted a safe environment for patients by monitoring behaviors and implementing safety protocols when necessary.
- Facilitated therapeutic group sessions for increased social interaction and skill development.
- Served as a reliable point of contact for families seeking updates on their loved one''s progress or needing additional resources.
- Increased patient engagement in treatment by establishing rapport and building trust with clients.
- Documented client progress in confidential files.
- Educated clients and families about mental health issues, treatments and resources.
- Assisted in development and implementation of relapse prevention strategies.
Residential Support Worker
Progressive Housing
10.2022 - Current
- Administered medications according to prescribed protocols, ensuring proper dosage and adherence to schedules.
- Fostered a positive living environment, promoting independence and encouraging socialization among residents.
- Handled emergency situations with a calm and focused demeanor, following established protocols to ensure resident safety.
- Conducted regular safety checks within the residential facility, identifying potential hazards and addressing them promptly.
- Monitored client medications and adherence to individual treatment plans.
- Helped build important life skills such as cooking and cleaning.
- Developed strong rapport with residents by actively listening to their needs and offering empathy during difficult times.
- Participated in regular team meetings to discuss resident progress updates as well as brainstorm solutions for any challenges encountered during service delivery.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Remained alert to problems or health issues of clients and competently responded.
- Maintain confidentiality of records relating to patients personal information.
- Provided transportation assistance for residents attending appointments or community outings as needed.
- Managed challenging behaviors effectively through de-escalation techniques and crisis intervention strategies.
Education
High School Diploma -
Umma Institute College
02.2019
High School Ordinary level -
Mount Saint Mary’s High
06.2017
Skills
- A high level of patience and emotional resilience
- Good time management skills to be able to support the needs of multiple people
- Assist in developing plans of action while providing necessary support and assistance
- Leading the team building programs and delegation of work
- Assess and investigate eligibility for social benefits
- Maintain program statistics for purposes of evaluation and research
- Ability to multi-task, set priorities and manage time effectively
- The ability to keep up with changing standards and codes of conduct in the social care sector
Languages
English
Full Professional
Qualifications and Competence
- Class 5 Driver’s License
- Crisis Intervention Skills
- Naloxone Practice Training
- Proficient in Microsoft Office including Emails, Internet and Data Entry
- A Valid Occupational First Aid Level 1 Certificate.
Hobbies and Interests
- Learning new things and visiting orphanages or charity homes
- Travelling
- Reading
- Working Out
Timeline
Residential Support Worker
Progressive Housing
10.2022 - Current
Mental Health Support Worker
Red Fish Healing Centre
09.2021 - Current
Support Worker
Atira Women's Resource
03.2019 - 10.2021
High School Diploma -
Umma Institute College
High School Ordinary level -
Mount Saint Mary’s High
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