Dedicated professional with several years of progressive recreational and administrative municipal experience. Achievements include improving outreach and business operations in order to maximize community program success and resource utilization. Highly-motivated employee with desire to take on new challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Community Outreach Coordinator
Corporation of The City of Brampton
Brampton, Canada
10.2024 - Current
Planned and implemented a community development engagement plan to promote recreational programming throughout the City of Brampton.
Deliver presentations for schools, various community groups, and business groups.
Served as an ambassador for community initiatives, representing the city's recreation division at public events and partner activations.
Assist with marketing initiatives and business planning, contributing to promotional strategies, audience targeting, and community outreach.
Lead and support community program development efforts by conducting ongoing research, staying current with industry trends, and emerging community needs to ensure relevant offerings within recreation.
Administrative Assistant
Corporation of The City of Brampton
Brampton, ON
09.2023 - 04.2025
Executed on time, under budget projects by solving complex issues for senior leadership with effective use of MS software.
Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
Responded to customer issues to provide immediate resolution and improve retention.
Mentor and evaluate volunteers to support their professional development; maintain constant communication with volunteers via phone, email, and in-person conversations.
Provide information sessions on volunteer opportunities for the City of Brampton Recreation at various locations, such as community fairs, schools, special events, etc.
Assist with the development, organization, and delivery of part-time staff training in volunteer engagement and management.
Lead Program Supervisor- Special Events, Sports, Camps
City of Brampton
Brampton, Canada
09.2020 - 06.2024
Facilitated large-scale sports and community events, engaging with diverse participants to create an interactive and inclusive experience.
Lead a team of sports instructors and volunteers by providing training, mentorship, and guidance as needed.
Fostered strong relationships with parents, athletes, and coaches, maintaining open lines of communication to ensure a supportive and inclusive sports community.
Provided on-site coordination and support for sports activations, and youth engagement activities.
Education
Business Management - Marketing Management
Toronto Metropolitan University
Toronto, Ontario
Skills
Excellence in MS Software's Office, Excel, Outlook, Word
Community engagement
Marketing communications
Event coordination
SharePoint database
Recreation leadership
Volunteer management
Account management
Certification
Microsoft Office Specialist
Standard First Aid/CPR C, Lifesaving Society Ontario
Emergency CPR/First Aid, Canadian Red Cross
High Five Certification, Principles of Healthy Child Development
High Five Quest 2, High Five Quest 2 (PHCD)
Mental Health First Aid Certification, Mental Health Awareness Association
NCCP- National Coaching Certification
Timeline
Volunteer Supervisor
City of Brampton
11.2024 - Current
Community Outreach Coordinator
Corporation of The City of Brampton
10.2024 - Current
Administrative Assistant
Corporation of The City of Brampton
09.2023 - 04.2025
Lead Program Supervisor- Special Events, Sports, Camps