Summary
Overview
Work History
Education
Skills
Timeline
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AHMAD ISMAIL

Calgary,AB

Summary

Highly motivated and enthusiastic individual seeking a job where I can apply my passion for exceptional customer service. Eager to join a dynamic team in a fast-paced environment, providing friendly and efficient service to customers. Dedicated to creating a warm and inviting atmosphere while consistently delivering high-quality beverages and food items. Excited to contribute my positive attitude, strong work ethic, and excellent interpersonal skills to contribute to success and ensure customer satisfaction.

Overview

5
5
years of professional experience

Work History

Warehouse Worker

Apps Cargo Terminals
03.2022 - 07.2022
  • Load, unload, pack, unpack materials
  • Label and sort incoming and outgoing shipments
  • Operate a forklift, winch, or other machinery used for transporting or shipping materials
  • Optimizing loads to ensure operational efficiency

Bar Assistant

The Rooftop YYC
03.2022 - 07.2022
  • Maintain and manage setting of tables and seating arrangements for bar customers
  • Learned valuable customer service skills, dealing with a variety of customers
  • Handled inventory and beverage ordering, scheduling, bottle sales, and daily cash drop, all while working numerous shifts a week
  • Maintain neat, clean, and orderly work area and remove any debris promptly

Warehouse Picker

Associated Grocers
07.2021 - 11.2021
  • Used scanners to quickly locate and track items in warehouse.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Kept tidy and organized warehouse to comply with cleanliness standards.

Busser

Olive Garden Italian Restaurant
08.2019 - 03.2020
  • Actively contributed to excellent customer service in the restaurant through the relationship established with the customer by offering the appropriate service in order to personalize and enhance their experience
  • Reset and cleaned tables quickly to prepare for new customers.
  • Executed exceptional customer service by welcoming customers, seated patrons at tables according to availability and customer preference
  • Cleared and sanitized tables after the guests leave

Dishwasher

Olive Garden Italian Restaurant
10.2018 - 03.2020
  • Provided clean and safe kitchen area for staff
  • Prioritized customer service while performing duties
  • Properly washed, sanitized, and stored all kitchenware and tableware in a timely manner
  • Assisted with kitchen preparations as needed

Catering

BMO Centre
12.2017 - 02.2019
  • Successfully served food and beverage to 100+ guests at banquets
  • Assisted catering supervisor in all duties as directed
  • Efficiently transported food, tables, and other items needed to serve food
  • Actively contributed to excellent guest service in the store through the relationship established with the guests by proactively offering assistance

Education

Highschool Diploma -

St. Mary’s High School
06.2019

Business Accounting

Loyalist College
04.2024

Skills

  • Persistent, determined, motivated and goal-oriented
  • Have a positive attitude, responsible and considerate
  • Gregarious Personality
  • Understand many points of view and interacts well with diverse groups of people
  • Excellent communication skills and ability to provide information effectively
  • Demonstrated ability to work effectively in a team environment
  • Fast learner with a high level of initiative and motivation to myself and towards others

Timeline

Warehouse Worker

Apps Cargo Terminals
03.2022 - 07.2022

Bar Assistant

The Rooftop YYC
03.2022 - 07.2022

Warehouse Picker

Associated Grocers
07.2021 - 11.2021

Busser

Olive Garden Italian Restaurant
08.2019 - 03.2020

Dishwasher

Olive Garden Italian Restaurant
10.2018 - 03.2020

Catering

BMO Centre
12.2017 - 02.2019

Highschool Diploma -

St. Mary’s High School

Business Accounting

Loyalist College

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AHMAD ISMAIL