Aakash Singh Dhanik
Timmins,ON
Summary
To land a challenging job in a reputable company so I may broaden my knowledge, skills, and learnings. Obtain a responsible career path that will allow me to make the most of my education and experience while significantly contributing to the organization's growth.
Overview
1
1
year of professional experience
Work History
Warehouse Associate
Radon
05.2023 - 10.2023
- Resolved customer complaints and maintained a clean and tidy checkout area
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Performed inventory control, such as counting, and stocking merchandise.
- Worked safely around moving machinery.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Customer Care Representative
Accenture
08.2022 - 04.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Education
Bachelor in Business Administration and Accounting - Specialized and equipped with financial systems and accounting software's
Amity University
Post-Graduation in Supply Chain Management - Specialized in Handling Logistics and Communication.
Northern College
08.2024
Skills
- Effective Communicator both oral and written
- Customer Service oriented
- High interest in job, very enthusiastic
- Efficient in product routing
- Enjoy working in fast-paced environment
- Determined, motivated and goal oriented
- Multi-skilled maintenance trades person
- Proficient in book-keeping, Accounting and financial systems
- Persistent in getting job done
- Positive attitude and eager to learn new skills
Timeline
Warehouse Associate
Radon
05.2023 - 10.2023
Customer Care Representative
Accenture
08.2022 - 04.2023
Bachelor in Business Administration and Accounting - Specialized and equipped with financial systems and accounting software's
Amity University
Post-Graduation in Supply Chain Management - Specialized in Handling Logistics and Communication.
Northern College
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