Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adebanke Ogunpolu

Brandon

Summary

Dedicated and compassionate nursing team member with a passion for caring for the vulnerable population. I am empathetic, supportive and encouraging and I can carry out activities and think independently. I have a good knowledge of clinical and patient care standards as I provided care to my grandmother who was diagnosed with Type2 Diabetes before she passed away, under the supervision of a Registered Nurse. I have experience completing food preparation, personal care duties, child care and housekeeping.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

FedEx
04.2024 - Current


  • Assisted customer in selecting and purchasing products, providing product information and recommendation.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Babysitter

Oluwafemi
09.2023 - 02.2024
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Reassured children when upset providing emotional support and stability.
  • Administered medications by following strict instructions from parents.
  • Provided first aid and care during emergencies, ensuring child safety at all times.

Care Support Volunteer

Feed a Child Initiative
06.2023 - 08.2023
  • Participated in an outreach aimed at feeding children without shelter in Sabo community, Mokola
  • Collected relevant data about the nutrition and health of the children of the rural community
  • Assisted in the preparation of daily meal provided to the children who were suffering from malnourishment.
  • Created positive relationships with the children through a continuous mentoring and monitoring programme
  • Provided personal care to the children such as pedicure and manicure which they previously were not exposed to.

Support worker

Qubix Carehome Agency
09.2022 - 06.2023
  • Administered bedside and personal care to clients such as aid in ambulation, bathing, personal hygiene, dressing and undressing.
  • Provided care and companionship for individuals and families during period of incapacitation, convalescence or family disruption.
  • Prepared meals and special diets, performed routine housekeeping duties such as making laundries, washing dishes and making beds.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Assisted clients in developing and setting realistic goals to promote positive change.

Care Assistant for Grandmother

Mrs Bernice Olukoya
01.2021 - 08.2022
  • Assisted Mrs Bernice with her personal care which included bath, pedicure and manicure and hair wash under the supervision of a Registered Nurse
  • Supported her to pick and change her clothes
  • Assisted Mrs Bernice with feeding while ensuring the diet plan created by the dietician was properly followed
  • Created fun leisure activities Mrs Bernice enjoyed such as playing puzzle games
  • Completed all household chores
  • Managed all Mrs Bernice’s medication ensuring that the right doses were taken in line with the doctor’s prescription

Education

Bachelors - Nursing

Brandon University
Brandon, Manitoba
05-2028

High school Diploma -

International School, University of Lagos
12-2020

Skills

  • Excellent communication
  • Personal care
  • Housekeeping
  • Food preparation
  • Time management
  • Assisting in activities of daily living
  • First Aid trained
  • Organization skills

Languages

English
Full Professional

Timeline

Customer Service Representative

FedEx
04.2024 - Current

Babysitter

Oluwafemi
09.2023 - 02.2024

Care Support Volunteer

Feed a Child Initiative
06.2023 - 08.2023

Support worker

Qubix Carehome Agency
09.2022 - 06.2023

Care Assistant for Grandmother

Mrs Bernice Olukoya
01.2021 - 08.2022

Bachelors - Nursing

Brandon University

High school Diploma -

International School, University of Lagos

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Adebanke Ogunpolu