Adea pacolli
Mississauga,Ontario
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Expert at back-of-house tasks such as stock, organization, layout, etc.
Overview
5
5
years of professional experience
Work History
Retail Keyholder
Dynamite
Etobicoke, Ontario
11.2022 - 07.2024
- Customer service was provided, enquiries were answered, and concerns about merchandise or services were resolved.
- Greeted customers upon entry and assisted them in locating products.
- Organized merchandise according to store layout standards.
- Maintained cleanliness of the sales floor, backroom, restrooms.
- Maintained daily records of sales and customer transactions.
- Assisted with inventory control, restocking shelves and organizing merchandise displays.
- opened and closed the store
Sales Associate
Dynamite
Mississauga, Ontario
11.2019 - 11.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
High School Diploma -
Glenforest Secondary School
Mississauga, ON07-2022
Business Marketing
George Brown College
Toronto, ONSkills
- Customer Service
- Organization skills
- Cash Handling
- Time management
- Sales Strategies
- Teamwork and Collaboration
- Visual Merchandising knowledge
- Visual Marketing
Availability
Monday: 8AM-1PM
Tuesday and Thursday: 3PM- Close
weekends: 8AM-4PM
References
References available upon request.
Timeline
Retail Keyholder
Dynamite
11.2022 - 07.2024
Sales Associate
Dynamite
11.2019 - 11.2022
High School Diploma -
Glenforest Secondary School
Business Marketing
George Brown College
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