Abraham Achuil
Calgary,AB
Summary
Accomplished EDI Specialist with expertise in EDI systems and ERP/EDI mapping, proficient in diagnosing client issues and delivering solutions. Recently obtained UI App Developer certification from Decisions.com, enhancing skills in workflow automation and enterprise application development. Extensive experience in actuarial analysis and vendor-facing EDI support within high-paced corporate environments, including financial reporting at Marriott International. Committed to leveraging technical skills and industry knowledge to drive operational efficiency and achieve business objectives.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
EDI Support Analyst
FGL Sports Ltd
07.2017 - Current
- Reduced document processing time by analyzing ANSI 12 and XML formats.
- Extracted and compared data for Marks and FGL Sports using SQL scripts.
- Automated reporting, decreasing report generation time by over 80 percent.
- Achieved 60% reduction in error rates supporting Mark's business rejections.
- Enhanced data management efficiency utilizing SPS Commerce and other tools.
- Resolved vendor inquiries via email and phone with 100% effectiveness.
Rooms Operations Supervisor
Delta Hotels By Marriott
03.2025 - Current
- Achieved zero queues daily by supervising operations and ensuring compliance.
- Enhanced efficiency by streamlining workflows, focusing on customer satisfaction.
- Reduced waste to under 10% by implementing inventory management systems.
- Increased team expertise through training and mentoring in safety protocols.
Night Auditor
Delta Hotels by Marriott
09.2022 - 03.2025
- Ensured accurate daily revenue through thorough transaction audits and report matching.
- Maximized efficiency by managing guest check-ins and check-outs effectively.
- Facilitated smooth operations by promptly logging guest requests during shifts.
- Maintained accurate customer data during room changes for seamless service.
- Achieved 100% accuracy in daily financial and operational closings.
Customer Service Representatives
FGL Sports Ltd
07.2021 - 11.2022
- Reduced RMAs carryovers by over 100 for Sportchek and Atmosphere.
- Managed 100+ customer inquiries through calls and emails effectively.
- Supported operations for Sportchek, National Sports, Pro Hockey Life, and Atmosphere.
- Resolved customer inquiries promptly by fostering effective collaboration.
- Streamlined service processes with teams, enhancing overall response times.
- Elevated customer satisfaction by efficiently addressing and resolving complaints.
Various Positions in the DC
FGL Sports Ltd
07.2017 - 07.2021
- Reduced inventory errors by over 30% through thorough analysis and system checks.
- Mastered WMOS, IBM Cognos, Crystal Reports, PMM, and AX Dynamics functionalities.
- Completed 100% of daily tasks using desktop and RF gun technologies.
- Developed customized MS Access database for carrier logs and record-keeping.
- Decreased paper usage by 20% through digital record-keeping initiatives.
- Contributed to $2.1M AHS COVID-19 PPE project for Alberta Healthcare in 2020.
- Achieved promotion to Mark's Commercials after excelling in receiving team role.
- Elevated to Inventory Count position, leading efforts during final six months.
High School Teacher
Morneau Shepell Girls' High School
01.2014 - 12.2015
- Ran physics department and increased the average score to 75%
- Became the interim director of studies for 6 months
- Produced 8 university students from Kenya to University of Toronto through Morneau Shepell Canada scholarship.
Primary School Teacher
Angelina Jolie Girls' Primary School
01.2025 - 09.2015
- Established soccer club for girls
- Produced the first 80% marks pupils/Students for the school.
Volunteer Community Tutor (High school and Basic School Candidates)
Kakuma Refugees Camp
01.2012 - 01.2013
- Helped my community by changing perspectives on girl-child education and child labor.
Education
Bachelor of Science - Actuarial Science
University of Calgary
Calgary, AB01.2021
No Degree -
Windle Trust Kenya
Kakuma Refugee Camp, Kenya09.2015
Skills
Accomplishments
Building Workflow applications for FGL Sports Ltd/ Canadian Tire EDI group.
Languages
English
Full Professional
Certification
- Certified UI App Developer - Decisions.com
Timeline
Rooms Operations Supervisor
Delta Hotels By Marriott
03.2025 - Current
Primary School Teacher
Angelina Jolie Girls' Primary School
01.2025 - 09.2015
Night Auditor
Delta Hotels by Marriott
09.2022 - 03.2025
Customer Service Representatives
FGL Sports Ltd
07.2021 - 11.2022
EDI Support Analyst
FGL Sports Ltd
07.2017 - Current
Various Positions in the DC
FGL Sports Ltd
07.2017 - 07.2021
High School Teacher
Morneau Shepell Girls' High School
01.2014 - 12.2015
Volunteer Community Tutor (High school and Basic School Candidates)
Kakuma Refugees Camp
01.2012 - 01.2013
Bachelor of Science - Actuarial Science
University of Calgary
No Degree -
Windle Trust Kenya
Personal Development And Skills
- World University Services of Canada, University of Calgary, Alberta, 2015, present
- Wareng High School, Kenya, 2010, 2012, Mathematics Contests, Science Congress, MS Office and computer hardware
- University of Calgary, Alberta, 2015, present, Programming using VBA, SQL, HTMLS, Java, Python, and R-Studio
- TLA and LinkedIn courses, present
- Decisions.com Training: Business Analytics and UI Developer
Hobbies And Interests
- Writing and running codes
- Playing soccer
- Writing poems
- Meeting new people
Highlights Of Qualifications
- Actuarial Analyses: I trained actuarial analyst at University of Calgary
- Microsoft Office Suites: I have been using MS Office suites since 2009 for school and other projects.
- Coding/Programming: Key interest are in Java, python and VBA Since 2009.
Personal Development And Skills
- World University Services of Canada, University of Calgary, Alberta, 2015, present
- Wareng High School, Kenya, 2010, 2012, Mathematics Contests, Science Congress, MS Office and computer hardware
- University of Calgary, Alberta, 2015, present, Programming using VBA, SQL, HTMLS, Java, Python, and R-Studio
- TLA and LinkedIn courses, present
- Decisions.com Training: Business Analytics and UI Developer
Hobbies And Interests
- Writing and running codes
- Playing soccer
- Writing poems
- Meeting new people