Abigail Villanueva

Provided administrative support, including managing telephone ranging 20-30 daily inquiries, distributing mail, photocopying, maintaining office supplies, and organizing both electronic and manual filing systems

• Handled 75 tenant lease payments by maintaining accurate records and ensuring timely processing, while addressing payment-related inquiries from residents
• Facilitated communication between residents, families, staff, and healthcare providers, ensuring smooth coordination and timely assistance.

• Provide meal service to 75 residents in both dining areas and individual rooms
• Ensure that meals are served at the correct temperature and meet dietary requirements
• Communicate with the 12 kitchen staff regarding any dietary changes or special requests.

• Managing labor costs and promoting sales through effective floor management.
• Responsible for daily cash handling/management procedures and financial reporting
• Maximizes 15 Team Member coverage, leads on the floor, and assists in different areas for optimal guest service during peak times.

• Managed calendars, scheduled appointments, and arranged meetings
• Spearheaded the company's marketing operations
• Handled confidential documents and maintained their proper organization.

• Tracked, managed, and processed expenses and other documents in support of operations
• Conducted research and prepared reports on various topics related to the company's operations and industry trends
• Provided administrative support, including answering phone calls, responding to emails, and preparing correspondence.