Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level security guard position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Aspire Lifestyles
09.2023 - Current
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Customer Service Representative
Asian Overseas
07.2022 - 08.2023
Served as primary receptionist for greeting, directing and assisting visitors and directing incoming calls.
Deal with complaints or problems
Managed front desk by answering phones, scheduling appointments, and greeting guests.
Maintained up-to-date knowledge of company policies, procedures, and promotions for accurate information sharing.