Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Araalyn Yeatts

Atascadero

Summary

5+ years of customer service experience, and 1 year of management experience. Organized, hardworking, and reliable professional, seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist

North Coast Appliance
Arcata
04.2024 - 05.2025
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.

Manager

Coffee Break
Arcata
08.2021 - 04.2025
  • Coordinated staffing processes by overseeing hiring, training, and scheduling for a team of 12.
  • Managed inventory, product ordering, and financial deposits, optimizing profit margins effectively.
  • Addressed customer concerns creatively to maintain high levels of satisfaction.
  • Executed opening and closing procedures to ensure operational efficiency.
  • Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.

Shift Supervisor

Restyle Animal Rescue
Boise
12.2020 - 07.2021
  • Provided assistance in loading and unloading containers from ships and trains.
  • Transported goods to designated areas within the warehouse facility.
  • Followed company safety regulations to maintain safe work environment.

Education

ECE Certification - Early Childhood Education

College of The Redwoods
Eureka, CA
12-2023

Skills

  • Efficiency
  • Customer service
  • Analytical problem resolution
  • Data entry
  • Office administration
  • Team coordination
  • Sales and operations
  • Social media management
  • Operational efficiency
  • Social media sales
  • Microsoft Word, Excel, and POS
  • Shipping, receiving, and warehousing
  • Customer relationship management
  • Complaint resolution

Certification

  • California Manager Food Handlers
  • ABC Certified
  • TEFL/ESL Certified Teacher

References

  • Michelle Greenway, Business Owner, Coffee Break, (707) 825-6685
  • Stella Jones, Colleague, (415) 515-7195‬
  • Lauren Eady, Personal Reference (909) 800-4959

Timeline

Receptionist

North Coast Appliance
04.2024 - 05.2025

Manager

Coffee Break
08.2021 - 04.2025

Shift Supervisor

Restyle Animal Rescue
12.2020 - 07.2021

ECE Certification - Early Childhood Education

College of The Redwoods
Araalyn Yeatts