Cherry Lumen
Yuba City
Summary
Dedicated professional with a proven track record at Families First Health and Wellness, adept in data entry and customer service. Excelled in managing patient appointments and resolving client issues, enhancing customer satisfaction. Skilled in cash handling and conflict resolution, I bring efficiency and a positive demeanor to every interaction.
Overview
3
3
years of professional experience
Work History
Receptionist
Families First Health and Wellness
02.2022 - Current
As a receptionist, I help patients with things like appointments and any customer support they made need. There’s also a lot of computer work involved, like inputting new information, verifying insurance, etc. I also work with the work comp patients helping to do RFA’s and doctor referrals.
Cashier
Walmart
10.2023 - 12.2023
Full duties of a cashier including, money handling, register work and even bagging of the groceries.
Education
GED -
Sutter County One Stop
Yuba City 12.2033
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Active listening
- Customer service
- Critical thinking
- Customer relations
- Problem resolution
- Payment processing
- Client relations
- Complaint resolution
- Complaint handling
- Conflict resolution
- Call center experience
- Professional telephone demeanor
- Scheduling
- Call management
- Appointment scheduling
- Data collection
- De-escalation techniques
- Cash handling
- Cleaning and sanitizing
- Money handling
- Cash register operation
- Cash management
Timeline
Cashier
Walmart
10.2023 - 12.2023
Receptionist
Families First Health and Wellness
02.2022 - Current
GED -
Sutter County One Stop
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