Summary
Overview
Work History
Education
Skills
Timeline
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Abdus Samad Chowdhury

Vancouver,BC

Summary

As a person, I am enthusiastic, detail-oriented, and focused on continuous learning & skill improvement, and I would like to build my career in the field of Administration/Customer Services/Finance/Development.

Overview

3
3
years of professional experience

Work History

Airport Passenger Service Agent

Strategic Aviation
Vancouver, BC
07.2022 - Current
  • Supporting different airlines in their day-to-day customer services
  • Providing necessary assistance to priority and special guests
  • Customer Management
  • Assistance in emergency situations


UN Common Country Report Analyst (Remote Work)

United Nations Secretariat-Headquarter
Manhattan , New York
06.2022 - 09.2022
  • Police Analysis and building database on DEEP platform
  • Research and data analytics
  • Summarizing and drafting policy and research reports


HR Analytics and Management Trainee

United Nations Secretariat-Headquarter
Manhattan , New York
10.2021 - 03.2022
  • Designed the Resident Coordinator System Global Recruitment Dashboard
  • Designed the Learning Need assessment 2022 and Learning and Development Activity analysis-2021for RC System
  • Developed the draft Career Development Catalog for the RC System

Monitoring, Evaluation, and KM Focal Point

United Nations Capital Development Fund
Dhaka , Bangladesh
12.2020 - 06.2021
  • Managed Monitoring, Evaluation, and Knowledge Management areas of 10 FinTech Innovations
  • Designed KPIs, Monitoring Dashboard and central database management for 10 projects
  • Research support in case studies, conference report, policy reports, communication materials and field investigations

Research Assistant

Army Institute of Business Administration, Sylhet
Sylhet , Bangladesh
01.2019 - 12.2020
  • Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
  • Worked with principal investigators to coordinate qualitative research.
  • Collected research data through surveys and leading focus groups.

Education

MBA - Business Administration And Finance

University Canada West
Vancouver, BC
10.2023

BBA - Finance And Management Information System

Bangladesh University of Professionals
Dhaka, Bangladesh
09.2021

Skills

  • Customer Service Management
  • Service Quality
  • Self-Motivated
  • Teamwork and Collaboration
  • Administration and Reporting
  • Planning and Coordination
  • Analytical and Critical Thinking
  • Data Entry
  • Database Research
  • Data Analysis
  • Data Collation
  • Performance Tracking and Evaluations

Timeline

Airport Passenger Service Agent

Strategic Aviation
07.2022 - Current

UN Common Country Report Analyst (Remote Work)

United Nations Secretariat-Headquarter
06.2022 - 09.2022

HR Analytics and Management Trainee

United Nations Secretariat-Headquarter
10.2021 - 03.2022

Monitoring, Evaluation, and KM Focal Point

United Nations Capital Development Fund
12.2020 - 06.2021

Research Assistant

Army Institute of Business Administration, Sylhet
01.2019 - 12.2020

MBA - Business Administration And Finance

University Canada West

BBA - Finance And Management Information System

Bangladesh University of Professionals

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Abdus Samad Chowdhury