Sumandeep Kaur

.

• Cultivated a friendly atmosphere at the gates, greeting passengers warmly upon arrival and departure.
• Managed gate assignments and updated flight information, keeping passengers well-informed of changes in a timely manner.
• Collaborated closely with team members to achieve excellence in overall airport operations.
• Resolved customer complaints and concerns professionally, maintaining positive relationships between airline and passengers.
• Assisted passengers with special needs, providing compassionate care and facilitating smooth travel experiences.

• Coordinated with vendors to resolve equipment malfunctions quickly and efficiently, reducing downtime costs.
• Managed inventory of hardware components for timely replacement or repair as needed.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.