Summary
Overview
Work History
Education
Skills
Languages
COURSES
Timeline
Hi, I’m

Abderrahim Oussala

Grande Prairie
Abderrahim Oussala

Summary

Versatile supervisor with experience in bakery, grocery store, and restaurant operations. Skilled in team management, inventory control, and upholding quality standards. Seeking dynamic role to leverage leadership skills for operational excellence. Passionate about enhancing customer experiences and contributing to business growth.

Overview

12
years of professional experience

Work History

Grains Bakery Café

Food Service Supervisor
05.2024 - Current

Job overview

• - Managed and organized team in daily tasks.

• - Train staff and prepare weekly inventory reports, and schedules.

• - Ensure adherence to food safety, quality control, and sanitation procedures.

• - Resolve customer complaints and manage supply shortages.

• - Operate food service equipment and oversee POS transactions.

Subway

Food Service Supervisor
10.2022 - Current

Job overview

  • - Supervised, trained, and coordinated restaurant staff.
  • - Assisted in optimizing work schedules.
  • - Managed food orders and inventory reports.
  • - Enforced food service and safety protocols.
  • - Monitored and replenished inventory levels.
  • - Addressed customer complaints and supply shortages.

Bear's Paw Bakery

Baker
06.2022 - 10.2022

Job overview

  • - Prepared custom cakes and baked goods.
  • - Frosted and decorated items with precision.
  • - Ensured products met quality standards.
  • - Baked various doughs and batters.
  • - Prepared icings and frostings as required.
  • - Operated bakery machinery efficiently.

Panda Retail Company

Baker
09.2013 - 03.2022

Job overview

  • - Baking: Ensure quality baked goods.
  • - Inventory Management: Monitor supplies.
  • - Quality Control: Maintain freshness.
  • - Food Safety: Ensure clean environment.
  • - Customer Service: Assist customers.
  • - Team Leadership: Supervise staff.
  • - Menu Development: Create new recipes.
  • - Equipment Maintenance: Ensure safety.
  • - Sales and Marketing: Promote products.
  • - Administrative Tasks: Record-keeping.

Education

Institute des Competences Hoteliers
Agadir

Bakery Diploma
09.2012

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint, O)
  • Adaptability to New Technologies

Languages

Arabic
French
English

COURSES

  • Sep 2016 - Oct 2016
  • Store of learning Supervisor Course
  • Panda Retail Company KSA

Timeline

Food Service Supervisor

Grains Bakery Café
05.2024 - Current

Food Service Supervisor

Subway
10.2022 - Current

Baker

Bear's Paw Bakery
06.2022 - 10.2022

Baker

Panda Retail Company
09.2013 - 03.2022

Institute des Competences Hoteliers

Bakery Diploma
Abderrahim Oussala