Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.
Work History
Food Server/Cashier
Red Chilli Chinese Cuisine
05.2022 - 09.2022
Verified guest satisfaction with meals and suggested additional items to increase restaurant sales
Explained menu items and suggested appropriate options for food allergy concerns.
Set up tables and counters to prepare dining and serving areas
Reset tables between guests, refilled condiments and wiped down surfaces
Relayed orders and special requests to cooks
Calculated charges, issued table checks and collected payments from customers
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Cultivated warm relationships with regular customers.
Fast Food Worker
Taza Xpress
04.2022 - 04.2022
Kept customer and food preparation areas clean and well-organized
Completed side tasks by restocking condiments and cleaning refrigerators
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service
Recorded customer orders and communicated clearly to confirm each order
Answered customer questions about food preparation, responding to ingredient and allergen concerns
Promoted food items, beverages and desserts to increase sales
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.