Lovish Jandial
30 Belsay Court , Scarborough,ON
Summary
Driven Retail Sales Supervisor with a track record of enhancing customer satisfaction at PETRO CANADA. Skilled in using judgment for confidentiality and adept in fraud monitoring tools. Excelled in customer service by promptly addressing concerns, demonstrating strong verbal communication and empathy, and ensuring a positive shopping experience.
Overview
1
1
year of professional experience
Work History
Retail Sales Supervisor
PETRO CANADA
05.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Greeted customers and helped with product questions, selections, and purchases.
Education
Project Management - Management
Fleming College
Toronto08.2024
Human Resource Management - Management
Trent University
Oshawa, ON12.2023
Skills
● Enthusiastic and confident with a professional work attitude
● Able to use strong judgment in exercising discretion in all matters of confidentiality
● Strong verbal and written communication skills; including customer service and interpersonal skills
● Strong Knowledge of fraud monitoring tools, online payments methods and vulnerabilities
● Process, strong computer, and multitasking skills and thrive in a dynamic and time sensitive
environment
● Understanding and relating to customer's emotions and concerns, making them feel heard and valued
Languages
English
Full Professional
Objective
Seeking a challenging position in a reputable organization to expand and utilize my learning, skills and
knowledge.
Timeline
Retail Sales Supervisor
PETRO CANADA
05.2023 - Current
Project Management - Management
Fleming College
Human Resource Management - Management
Trent University
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