Summary
Overview
Work History
Education
Skills
Leadership Experience
Availability
Languages
Certification
Timeline
Generic

HARKIRAN KUMARI

Delta,British Columbia

Summary

Talented and organised individual with an overall experience in customer service and outbound packer at amazon. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervisor

Amazon
04.2023 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Fulfilment Associate (Outbound Packer)

Amazon
04.2021 - Current
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Improved team collaboration through effective communication and coordination with coworkers.
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.

Team Member

Freshslice Pizza
01.2023 - 06.2023
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Cashier

Walmart Canada
01.2020 - 03.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Education

License Certificate - Early Childhood Care And Education

Coastal College of British Columbia
08.2023

Associate of Arts Degree - Arts & Science

Capilano University
12.2021

Skills

  • Trilingual: An individual with Fluency in English, Hindi & Punjabi and working on learning Korean as well
  • Professional development
  • Social studies understanding
  • Technology integration
  • Team collaboration
  • Safety protocols
  • Multicultural awareness
  • Health and Safety

Leadership Experience

  • Increased productivity and improved attendance within the department.
  • Mentor and educate the associates in their supportive roles to allow personal and professional growth.

Availability

Wednesday to Sunday (all day)

Languages

English
Native or Bilingual
Hindi
Full Professional
Punjabi
Native or Bilingual

Certification

  • [Area of certification] Training - [Timeframe]
  • [Area of expertise] License - [Timeframe]

Timeline

Supervisor

Amazon
04.2023 - Current

Team Member

Freshslice Pizza
01.2023 - 06.2023

Fulfilment Associate (Outbound Packer)

Amazon
04.2021 - Current

Cashier

Walmart Canada
01.2020 - 03.2020

License Certificate - Early Childhood Care And Education

Coastal College of British Columbia

Associate of Arts Degree - Arts & Science

Capilano University
HARKIRAN KUMARI