Reliable Sales Associate with strengths in inventory management, training and customer service. Solid understanding of retail dynamics and customer service standards. Knowledgeable and hard-working team player.
Overview
14
14
years of professional experience
Work History
Sales Associate
Herschel Supply Co.
Vancouver, BC
09.2021 - Current
Helped customers locate products and checked store system for merchandise at other sites.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Processed product returns and assisted customers with other selections.
Greeted customers, offered assistance in finding requested items and carried merchandise to checkout.
Received and processed product shipments, and organizing back of house to keep it clean and accessible.
Warehouse Worker/Junior Technician
Fire Pro Fire Protection
Burnaby, BC
05.2019 - 02.2020
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Performed general housekeeping and cleaning tasks.
Recorded information, shortages and discrepancies to keep records current and accurate.
Assisted senior technicians with monthly and annual fire safety inspections at various buildings and apartments.
Lot Attendant
Dueck
Vancouver
09.2016 - 01.2017
Parked and retrieved cars according to customer needs.
Escorted drivers to vehicles and helped load or carry large items.
Kept facilities clean, neat and organized to give areas professional and fresh appeal.
Removed safety hazards, soiled items and trash from customer areas.
Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Dishwasher/Food Prep Cook
Boston Pizza
Vancouver, BC
08.2015 - 04.2016
Efficiently loaded and unloaded dishwashers, cleaning by hand large pots and other cooking items used often by kitchen staff.
Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
Kept work area clean, dry and free of debris to prevent incidents and accidents.
Stepped into additional roles during busy times to boost coverage of important stations.
Merchandise Processor
Value Village
Vancouver
06.2014 - 09.2014
Inspected items to check quality, and sorted them based on specific standards.
Often filled floor positions when needed to assist backed up daily duties.
Janitor
Self Employed
Burnaby, BC
09.2010 - 01.2012
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Supervised supplies in inventory and submitted reorder requests.
Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Collected, sorted and transported recyclable materials.
Kept building spaces premises clean inside and outside.
Education
IT Professional Certificate
VCC
Vancouver, BC
08-2022
Fire And Safety Studies
BCIT
Vancouver
12-2022
High School Diploma -
Killarney Secondary School
Vancouver, BC
06-2014
Skills
Inventory Control
Customer Needs Assessment
Retail loss prevention
Teamwork and Collaboration
Goal-Oriented
Sales Training
Shipment Processing
Problem-Solving
Timeline
Sales Associate
Herschel Supply Co.
09.2021 - Current
Warehouse Worker/Junior Technician
Fire Pro Fire Protection
05.2019 - 02.2020
Lot Attendant
Dueck
09.2016 - 01.2017
Dishwasher/Food Prep Cook
Boston Pizza
08.2015 - 04.2016
Merchandise Processor
Value Village
06.2014 - 09.2014
Janitor
Self Employed
09.2010 - 01.2012
IT Professional Certificate
VCC
Fire And Safety Studies
BCIT
High School Diploma -
Killarney Secondary School
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