AARON HECTOR
Toronto,Ontario
Summary
Active professional with extensive experience in dealing with customers. Confident in engaging and working with customers. Accustomed to planning, supervision and teamwork. Demonstrates customer satisfaction through knowledge of conflict management. Demonstrates clear public speaking, listening, and comprehension skills to ensure positive communications. Thrives while under pressure and effective in prioritizing deadlines. Ability to balance multiple tasks with minimum supervision and always maintain a professional composure.
Overview
9
9
years of professional experience
Work History
Cable Technician
Intek Communications
12.2022 - Current
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Installed wiring, cabling and networking hardware on customer premises.
- Responded to service requests during and after business hours.
- Assembled communication equipment such as wiring, switching equipment, and power apparatus.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
Warehouse Manager
Dynamic Organic and Health Foods LTD
10.2020 - 09.2022
- Managed day to day operations of warehouse, including freight and parcel shipment and returns
- Onboarded, trained and supervised new warehouse staff members
- Key handler who opened and closed facility
- Oversaw upkeep of equipment and physical condition of warehouse
- Assisted team members, when necessary, in handling cash, organizing inventory room, labelling products, unloading merchandise, and cleaning up
- Tracked production and quality-controlled systems.
- Supervised warehouse operations by managing employees during shifts.
Custom Production Worker
Canadian Custom Packaging
05.2018 - 05.2019
- Manage automated methods and temperatures for manufacturing products
- Fastened metals, plastics, or other fixtures for straps, linings to products
- Oversaw upkeep of equipment and physical condition of warehouse.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
Sales Associate
Rona
06.2014 - 06.2015
- Stock, replenish, and organize inventory with accuracy and efficiency
- Maintained accurate merchandise displays of product to maximize purchases
- Provided excellent customer service
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Camp Supervisor
Tropicana
06.2014 - 08.2014
- Supervised and maintained a leadership role with campers
- Led groups of children safely through variety of camp activities.
- Managed program operations by communicating with and holding staff accountable to responsibilities.
- Provided leadership in emergency situations in accordance with guidance and policy.
Education
Diploma - Home Smart Wiring
SKILLED TRADES COLLEGE OF CANADA
Vaughan, ON03.2023
Diploma - Pre- Service Firefighting
HUMBER INSTITUTE OF TECHNOLOGY AND ADVANCED
Toronto, ON05.2019
Diploma - Art, Athletic Training
COFFEYVILLE COMMUNITY COLLEGE
Coffeyville, Kansas06.2016
High School Diploma -
FATHER HENRY CARR CATHOLIC SECONDARY SCHOOL
Toronto, ON06.2015
Skills
- Cable Arrangements
- Technical Order Interpretation
- Customer Relations Understanding
- Proper Equipment Usage
- Customer Relations Understanding
- Social Perceptiveness
- System Testing
- Operational Improvements
Timeline
Cable Technician
Intek Communications
12.2022 - Current
Warehouse Manager
Dynamic Organic and Health Foods LTD
10.2020 - 09.2022
Custom Production Worker
Canadian Custom Packaging
05.2018 - 05.2019
Sales Associate
Rona
06.2014 - 06.2015
Camp Supervisor
Tropicana
06.2014 - 08.2014
Diploma - Home Smart Wiring
SKILLED TRADES COLLEGE OF CANADA
Diploma - Pre- Service Firefighting
HUMBER INSTITUTE OF TECHNOLOGY AND ADVANCED
Diploma - Art, Athletic Training
COFFEYVILLE COMMUNITY COLLEGE
High School Diploma -
FATHER HENRY CARR CATHOLIC SECONDARY SCHOOL
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