Summary
Overview
Work History
Education
Skills
Timeline
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Ramneet Kaur Sahi

Kelowna,BC

Summary

Accomplished Pharmacy Assistant with a proven track record at Pharmasave, enhancing operational efficiency and patient care through meticulous attention to detail and strong problem-solving skills. Excelled in quality assurance and teamwork, significantly reducing prescription errors and improving customer satisfaction. Skilled in Microsoft Excel and data analysis, adept at managing inventory and streamlining pharmacy operations. Strong communication abilities and a knack for providing empathetic patient support in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Pharmacy Assistant

Walmart
09.2024 - Current
  • Count and label prescriptions with correct item and quantity.
  • Support inventory management, ensure proper stock levels and expiration date monitoring for medication safety.
  • Greet customers and respond to questions with friendly, knowledgeable assistance.
  • Keep pharmacy counter and related areas clean, neat and organized.
  • Support operations with filing, copying and faxing.

Pharmacy Assistant

Pharmasave Pharmacy
11.2023 - Current
  • Improves operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
  • Aids in the reduction of prescription errors by meticulously verifying patient information and medication details.
  • Demonstrate professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Enhance pharmacy operations by accurately dispensing prescribed medications to patients.
  • Receive deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Update computer system with current customer, payment and inventory information.

Customer Service Representative

Dyck's Pharmacy
04.2023 - 09.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
  • Maintained up-to-date knowledge of product and service changes.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Pharmacy Intern

Mohan Medicos
07.2021 - 08.2022


  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Followed department policies, procedures and best practices for pharmacy operations.
  • Ensured accuracy in prescription processing by double-checking all medications before dispensing to patients.
  • Streamlined pharmacy workflow by efficiently managing multiple tasks simultaneously, such as data entry, phone calls, and order processing.

Education

Post-Baccalaureate Diploma - Health Analytics

Okanagan College
Kelowna
04-2025

Bachelor of Pharmacy - Pharmaceutical Sciences

CT Group of Institutions
Punjab, India
01-2021

Skills

  • Data Analysis
  • Quality Assurance
  • Microsoft Excel
  • Project Management
  • Pivot tables
  • Problem-Solving
  • Teamwork and Collaboration
  • Attention to Detail

Timeline

Pharmacy Assistant

Walmart
09.2024 - Current

Pharmacy Assistant

Pharmasave Pharmacy
11.2023 - Current

Customer Service Representative

Dyck's Pharmacy
04.2023 - 09.2023

Pharmacy Intern

Mohan Medicos
07.2021 - 08.2022

Post-Baccalaureate Diploma - Health Analytics

Okanagan College

Bachelor of Pharmacy - Pharmaceutical Sciences

CT Group of Institutions

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Ramneet Kaur Sahi