Kirandeep Kaur
Surrey,BC
Summary
To obtain a job within chosen field that will challenge and allow to use education, professional skills, multilingual skills and past experiences in a way that is mutually beneficial to both myself and the employer and allow for future growth and advancement. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management and Recruitment.
Overview
7
7
years of professional experience
Work History
Kirandeep
Hayle, Surrey
- Phone No – 778-855-4048
- Mail- kirandeep.bcn@gmail.com
- Demonstrates the commitment to culture of safety
- Drove operational improvements which resulted in savings and improved profit margins.
Warehouse Supervisor
Foodx Technologies
Burnaby, BC
02.2021 - 02.2022
- Supervised warehouse operations shipping and receiving, Inventory control,Reverse logistics distribution, and workplace safety.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Managed over 60 employees and 5-7 leader per shift and Oversaw daily warehouse operations of all departments to meet operational targets.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Supported production workers in meeting goals without compromising safety and compliance.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Used coordination and planning skills to achieve results according to schedule.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked flexible hours; night, weekend, and holiday shifts.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding
Warehouse Coordinator
Food X Technologies
Burnaby, BC
09.2019 - 01.2021
- Monitored employee performance and advised managers on necessary improvements to meet targets.
- Enforced organizational standards to maintain safe and healthy work environment.
- Verified accuracy of shipping and receiving documents and maintained records.
- Helped keep inventory accurate by overseeing daily cycle counts.
- Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Audited and corrected discrepancies in inventory numbers.
- Led quality assurance initiatives and reduced work flow downtime to increase profits.
- Managed over 50 Employees in shift.
Warehouse Employee
Food X /SMX
Burnaby, BC
05.2019 - 08.2019
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using dynamics to update system.
Human Resources Administrator
CWC Immigration
Surrey, BC
04.2018 - 02.2019
- Managing incoming calls and customer service inquiries Generating sales leads that develop into new customers Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Warehouse Associate
Amazon Fulfillment
, Delta BC
05.2017 - 03.2018
- Perform production duties as needed: pick/pack orders, receive products
- Continued meeting or exceeding of department performance goals Demonstrates positive work attitude and leadership skills
Bookkeeper Assistant/Human Resources Assistant
Standard Insulation & Siding
Surrey, BC
03.2016 - 12.2016
- Handled customers on the phone and in person Processed customer orders Recorded all customer interactions Prepared Invoices and emails to customers Payroll of employees
- Confirmed accounts payable and controlled expenses by receiving, processing, verifying and reconciling invoices.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Assisted with on-boarding process of new hires.
Human Resources Assistant
Overseas Immigration
, Surrey
06.2015 - 11.2015
- Answer and screen incoming calls Handle and redirect customer queries Take and distribute messages Manage all visitors Organize incoming and outgoing mail Coordinate meetings and appointments Assist with organization of company functions and events Prepare letters and documents Utilize MS Office fully in daily tasks and responsibilities Set up and maintain accurate data management systems Research and retrieve information Maintain a professional reception area
Customer Service Representative
Carrefour Supermarket
Barcelona, Spain
01.2011 - 12.2012
- Created weekly sales advertisements using computers and scanners
- Provides outstanding customer service by answering all incoming phone calls from customers (service not sales) Processes all faxes and emails inquires accurately and efficiently.
- Provided primary customer support to internal and external customers.
Education
Associate of Arts - Business And Organizational Administration
Kwantlen Polytechnic University
Surrey, BC04.2023
Certificate ) Grad - Leadership And Management
British Columbia Institute of Technology
Burnaby, BC09.2022
Charted Professional Human Resources - Human Resources
Simon Fraser University
Surrey, BC06.2022
High School Diploma -
Queen Elizabeth Secondary
Surrey, BC06.2014
Skills
- Customer Retention Strategies
- Calm and Professional Under Pressure
- Customer Data Confidentiality
- Courteous with Strong Service Mindset
- Responding to Difficult Customers
- Verbal and Written Communication
- Creative Problem Solving
- Multitasking and Prioritization
- Invoice Preparation and Processing
- Inventory Management
- Strong Analytical and Problem Solving Skills
- CRM Software
Timeline
Warehouse Supervisor
Foodx Technologies
02.2021 - 02.2022
Warehouse Coordinator
Food X Technologies
09.2019 - 01.2021
Warehouse Employee
Food X /SMX
05.2019 - 08.2019
Human Resources Administrator
CWC Immigration
04.2018 - 02.2019
Warehouse Associate
Amazon Fulfillment
05.2017 - 03.2018
Bookkeeper Assistant/Human Resources Assistant
Standard Insulation & Siding
03.2016 - 12.2016
Human Resources Assistant
Overseas Immigration
06.2015 - 11.2015
Customer Service Representative
Carrefour Supermarket
01.2011 - 12.2012
Kirandeep
Associate of Arts - Business And Organizational Administration
Kwantlen Polytechnic University
Certificate ) Grad - Leadership And Management
British Columbia Institute of Technology
Charted Professional Human Resources - Human Resources
Simon Fraser University
High School Diploma -
Queen Elizabeth Secondary
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