Manpreet Kaur
SURREY,BC
Summary
Certified International Trade Professional with over 15 years of experience in international business development, trade credit, client engagement, and underwriting. Strong experience in lead generation, client qualification and strategic prospecting. Recognized for building trusted relationships, supporting risk-informed decision-making, and contributing to the expansion of Canadian exports through collaboration and innovation.
International trade professional, equipped with comprehensive expertise in global market analysis, import/export regulations, and trade compliance. Strong focus on seamless team collaboration and achieving measurable outcomes, adaptable to evolving market needs. Proven ability to negotiate effectively, manage international logistics, and foster strategic partnerships. Respected for reliability, cultural sensitivity, and strategic thinking.
Overview
21
21
years of professional experience
Work History
International Trade Specialist
International Trade Consultant (Self-Employed)
01.2025 - Current
- Advise 65+ Canadian SMEs on export development strategies, market entry, tariffs, trade financing, documentation, etc.
- Conduct international market research, delivered 15+ tailored export readiness assessments and provide guidance on trade compliance and export readiness.
- Applied CITP-level expertise to help clients navigate trade finance, credit risk, and global sales channels, reduce payment risk by 40%, and access new global sales channels through EDC tools.
Underwriter
Intact Financial Corporation
01.2022 - 01.2025
- Performed risk analysis for 30–40 commercial insurance submissions weekly, reviewing financials, prior loss history, and broker recommendations to ensure alignment with underwriting criteria and profitability targets.
- Worked collaboratively with brokers to design client-specific policy structures, balancing risk appetite with client needs in industries such as manufacturing, retail, and professional services.
- Maintained accurate CRM records of underwriting decisions, broker interactions, and policy changes to support transparency, timely follow-ups, and compliance with internal audit standards.
Branch Manager, Trade Credit & Client Services
Export Credit Guarantee Corporation (ECGC)
01.2009 - 01.2022
- Developed and qualified over 100 export client leads annually by conducting market research, engaging in outreach initiatives, and working with export associations and local chambers of commerce.
- Advised exporters on customized trade credit insurance solutions across industries such as automotive, agri machinery, textiles, and pharmaceuticals, supporting sustained annual portfolio growth of 15–20%.
- Carried out detailed credit risk evaluations by analyzing financial statements, trade performance, country risks, and payment behavior, ensuring well-informed underwriting decisions.
- Maintained up-to-date client data and lead pipelines using internal systems to track communications, monitor follow-ups.
- Worked alongside national export bodies, banks, and trade groups to promote ECGC services, participate in trade fairs, and generate new client engagement opportunities.
- Supervised a team of underwriters and service officers, providing training in credit risk analysis, client servicing, and claims processing to maintain consistency and improve performance.
- Handled high-risk claim cases and recoveries involving buyers in unstable markets.
- Contributed towards continuous improvements in operational processes and documentation.
- Increased customer satisfaction with customized insurance cover, tailoring services to meet individual financial goals.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Relationship Manager, SME & Trade Services
ICICI Bank
01.2007 - 01.2009
- Prospected and onboarded 50+ small and medium-sized business clients quarterly, offering tailored solutions in working capital finance, export-import services, and cash management.
- Performed financial and credit analysis to assess client eligibility for banking products, ensuring adherence to internal credit policies, regulatory standards, and risk thresholds.
- Collaborated with internal credit, compliance, and operations teams to ensure seamless onboarding, timely disbursement of facilities, and post-sanction support for clients.
- Built and nurtured long-term client relationships through proactive service, cross-selling of financial products, and education on digital banking platforms, supporting high retention and client satisfaction.
- Boosted client portfolio growth, identified cross-selling and upselling opportunities through detailed needs analysis.
Export Executive Roles
Sonalika Tractors & Honda Cars India
01.2005 - 01.2007
- Supported international shipments, trade documentation, and market expansion in 70+ countries.
Education
Certified International Trade Professional (CITP) -
FITT
Ottawa, ON08.2024
MBA - Marketing
Punjabi University
India06.2005
Bachelor of Science -
Guru Nanak Dev University
India05.2003
Skills
- CRM Systems
- MS Excel & PowerPoint
- Outlook
- Microsoft Teams
- Salesforce (basic)
- Teamwork and collaboration
- Trade finance
Websites
Core Competencies
- Lead Generation & Prospect Qualification
- International Trade & Export Credit Insurance
- CRM & Pipeline Management
- Business Development & Client Engagement
- Risk Analysis & Financial Review
- Cross-Functional Collaboration
- Strategic Communication
- Trade Compliance & Documentation
Timeline
International Trade Specialist
International Trade Consultant (Self-Employed)
01.2025 - Current
Underwriter
Intact Financial Corporation
01.2022 - 01.2025
Branch Manager, Trade Credit & Client Services
Export Credit Guarantee Corporation (ECGC)
01.2009 - 01.2022
Relationship Manager, SME & Trade Services
ICICI Bank
01.2007 - 01.2009
Export Executive Roles
Sonalika Tractors & Honda Cars India
01.2005 - 01.2007
Certified International Trade Professional (CITP) -
FITT
MBA - Marketing
Punjabi University
Bachelor of Science -
Guru Nanak Dev University
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