Accomplished Recruitment and Sales Leader with a decade of experience spanning the UK, Singapore, and Canada. Recognized for versatility and exceptional results, expertise lies in appreciating cultural diversity through extensive work in recruiting, sales, and account management across diverse industries and global regions.
Proficient in harnessing talent and building connections worldwide, dedication extends to fostering positive workplace cultures and promoting cross-collaboration initiatives. This includes organizing CSR events, implementing training programs, prioritizing employee well-being, and managing strategic accounts seamlessly to ensure holistic talent acquisition and client satisfaction.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Senior Advisor, Talent Acquisition
Destination Canada
Vancouver, BC
12.2022 - Current
Lead Talent Acquisition Programs for Destination Canada including hiring strategies to support under-represented groups.
Develop and implement best practise and process improvements, to elevate the hiring process.
Responsible for end to end recruitment process.
Project lead for new ATS system including conducting needs analysis, research, request for proposal and implementation.
Developing and implementing inclusive recruitment practices to reduce bias and promote diversity in the workforce.
Supporting hiring managers in developing effective job descriptions and collaborating with external suppliers to evaluate roles.
Developing and tracking key performance indicators (KPIs) to measure the effectiveness of talent acquisition activities.
Developing initiatives to build and enhance the organization's employer brand, often through digital and media channels. This helps attract and retain top talent.
Director, Recruitment Solutions
EBC Connect
, Singapore
10.2021 - 07.2022
Cultivated a profound understanding of clients' needs and stayed updated on local hiring trends.
Crafted tailored recruitment solutions for clients spanning various industries, harnessing the power of AI technology tools.
Established sales targets, orchestrated recruitment strategies, and devised go-to-market plans to maximize revenue-generating opportunities.
Formulated an operations reporting and analytics strategy, leveraging data insights to drive ongoing process enhancements.
Led a successful Tech sourcing project for a new Digital bank in Singapore as part of their Diversity & Inclusion initiative, resulting in a remarkable 30% increase in CV submission rates.
Designed a career matrix framework and personalized development plans to align with the organization's strategic objectives and guiding principles.
Conducted both local and regional sales and technology training workshops.
Created a comprehensive communication and marketing plan, utilizing cutting-edge talent acquisition tools, resources, and campaigns to attract and engage top-tier talent.
Associate Director
Page Personnel (subsidiary of Michael Page)
, Singapore
01.2016 - 10.2021
Launched Page Contracting business across three disciplines, specializing in recruiting for positions ranging from entry-level to senior roles.
Established and expanded three new profit and loss (P&L) centers within the Technology, Financial Services, and Commerce sectors.
Recruited, trained, and cultivated high-performing teams of Recruitment Consultants, catering to both temporary and permanent staffing needs.
Expanded the team's headcount from 4 to 18 Consultants within the first three years.
Achieved remarkable success in nurturing Consultants to reach Senior Consultant, Manager, and Associate Director levels, with minimal attrition.
Drove the growth of contractor headcount from zero to 200 within a span of three years.
Executed strategic growth plans, including the development of client acquisition strategies and the management of key accounts.
Enhanced awareness of bespoke contracting solutions both internally and externally, resulting in increased sales.
Designed a customized contracting bonus model and facilitated specialized training workshops for temporary staffing.
Conducted end-to-end recruiting, encompassing sourcing, interviewing, negotiation, and selection.
Collaborated closely with legal and compliance teams to review contracting terms of business.
Partnered with Marketing and Digital teams to orchestrate campaigns that optimized client leads and attracted top-tier candidates.
Led corporate social responsibility (CSR) efforts in Singapore, raising funds for local charities through office-wide initiatives.
Served as the Project Lead and Super User for the successful implementation of Salesforce, streamlining operations and enhancing efficiency.
Manager - Commerce Contracting
Robert Walters
, Singapore
11.2013 - 12.2015
Led a team of Specialist Contracting Consultants overseeing Finance, Business Support, HR, and Supply Chain domains.
Delivered outstanding performance, consistently surpassing budget and KPI targets, earning multiple high achiever awards, including an exclusive top performers trip.
Closely monitored market trends, conditions, and conducted competitor analysis to inform and drive strategies that led to robust sales growth.
Identified and recruited promising recruitment consultants, offering comprehensive onboarding and training programs to new team members.
Formulated effective succession plans and promotion pathways to nurture talent within the organization.
Attracted top-tier talent to optimize profitability and enhance the team's capabilities.
Diligently maintained active client relationships, ensuring consistent service and uncovering cross-selling opportunities.
Senior Consultant - Business Support Contracting
Robert Walters
, Singapore
05.2012 - 10.2013
Achieved and sustained consistent revenue streams with a profitable book of Contractors by regularly servicing accounts and connecting with new clients within the Financial Services sector.
Worked closely with Business Partners and Line Managers to define profile requirements and determine creative recruitment sourcing strategies for positions, with strong understanding of recruitment methodology.
Responsible for end-to-end-recruitment on assigned positions, from sourcing to post-hire follow ups
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Received regular high achiever awards.
Team Leader - Temp and Contract
Reed Specialist Recruitment
, Edinburgh - UK
01.2011 - 05.2012
Managed a team of Specialist Contracting Consultants across multiple disciplines including; Finance, HR and Operations.
Project managed a government led recruitment drive for over 200 contractors based in Edinburgh which included recruitment, skills assessment, onsite account management and matrix reporting.
Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
Senior Consultant - Finance Contracting
Reed Specialist Recruitment
, Edinburgh - UK
09.2008 - 01.2011
Built a highly profitable temp desk within the Accounting and Finance division.
Developed lists of qualified candidates for corporate hiring managers.
Specialized in recruiting experienced Accounting candidates for contract assignments
Travelling
South East Asia
04.2010 - 08.2010
Banking Advisor
Santander
, Edinburgh - UK
08.2006 - 09.2008
Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs.
Contacted prospective clients to generate new loans, deposits and business to achieve company sales targets.
Worked with customers to procure updated financial information on continuous basis.
Trained and mentored junior banking staff to maximize performance, efficiency and compliance.
Currently studying towards CPHR Designation, expected completion 2024
Launch of Contracting Division for Page Group in Singapore, contributing to the firm's expanding portfolio.
Profitable Team Builder with a proven track record of developing highly profitable teams of Contracting Consultants across various disciplines, showcasing their talent for leadership and mentorship.
Revenue Excellence: results-driven professional who consistently exceeds revenue targets, which has not only benefited their teams but also led to multiple overseas incentive trips within the Southeast Asian region.
Salesforce CRM Expertise: Project Lead for Salesforce CRM implementation, technological insight to the recruitment process, streamlining operations for efficiency.