Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
MELLISSA MAYNE

MELLISSA MAYNE

Coquitlam,BC

Summary

A seasoned leader in recruitment and talent acquisition with over 18 years of experience, I excel in refining recruitment frameworks and promoting workforce diversity on a global scale. My expertise includes enhancing hiring efficiency through strategic KPI analysis and targeted job enhancements, underpinned by a strong foundation in AI technology and data insights for innovative recruitment solutions. I am committed to fostering inclusive, high-performance cultures through building strong relationships, effective employer branding, and strategic account management.

Overview

18
18
years of professional experience

Work History

Senior Advisor, Talent Acquisition

Destination Canada
12.2022 - Current
  • Project lead for new ATS implementation including market research and analysis, request for proposal and roll out.
  • Conducted evaluations of internal processes leading to necessary improvements, and created well-crafted job descriptions that enhanced role clarity and organizational efficiency.
  • Optimized hiring processes through use of enhanced recruitment metrics, targeted job fairs, and campus events, reducing time-to-fill rates.
  • Led diversity initiatives by partnering with community organizations focused on underrepresented groups, enriching recruitment pipeline and workplace culture.
  • Developed strong relationships hiring managers, providing strategic advice on industry trends and gaining deeper understanding of internal needs to improve candidate selection and client satisfaction.
  • Maintained up-to-date knowledge of employment laws and regulations, ensuring compliance, and regularly evaluated and updated company recruitment policies to align with industry best practices.
  • Facilitated successful candidate experiences throughout the recruitment journey, maintaining open lines of communication and providing timely feedback to foster positive perceptions and enhance DC's brand.

Director, Recruitment Solutions

EBC Connect
10.2021 - 07.2022
  • Spearheaded a cutting-edge recruitment approach across multiple industries, integrating AI technologies to refine and accelerate talent acquisition processes.
  • Implemented a tech-driven sourcing initiative that significantly increased CV submission rate by 30%, enhancing talent pipeline quality and volume for a diverse hiring project.
  • Designed a career matrix framework to facilitate personalized development plans, supporting career growth and aligning employee aspirations with organizational needs.
  • Delivered impactful sales and technology training workshops, boosting employee competencies and performance.

Associate Director

Page Personnel (subsidiary of Michael Page)
01.2016 - 10.2021
  • Formulated strategic growth blueprints as Associate Director at Page Personnel including the launch of the Singapore Contracting division
  • Implemented client acquisition strategies and key account management
  • Boosted sales via promotion of bespoke contracting solutions
  • Elevated team performance by optimizing operational workflows and coaching Consultants
  • Pioneered innovative market entry strategies that increased brand visibility
  • Analyzed market trends to guide strategic direction and enhance profitability.

Manager - Commerce Contracting

Robert Walters
11.2013 - 12.2015
  • Consistently surpassed performance targets, earning top performer accolades
  • Drove strategies leading to robust sales growth, informed by market and competitor analysis
  • Recruited and onboarded promising consultants, enhancing team capabilities
  • Maintained rigorous client relationship management, expanding business opportunities.

Senior Consultant - Business Support Contracting

Robert Walters
05.2012 - 10.2013
  • Received multiple high achiever awards, illustrating commitment to excellence
  • Demonstrated strong understanding of recruitment methodology, contributing to successful hiring
  • Utilized analytical skills to define profile requirements and determine creative sourcing strategies.
  • Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.

Team Leader - Temp and Contract

Reed Specialist Recruitment
01.2011 - 05.2012

Senior Consultant - Finance Contracting

Reed Specialist Recruitment
09.2008 - 01.2011

Banking Advisor

Santander
08.2006 - 09.2008

Education

CPHR -

Captus Press
04.2024

Bachelor of Arts - Tourism Management

Edinburgh Napier University
UK
05.2004

Skills

  • Strategic Account Management
  • Talent Acquisition Strategy
  • Global Recruitment
  • Cross-Functional Collaboration
  • Employee Relations
  • Key Relationship Management
  • People Leader
  • Sales

Additional Information

  • Revenue Growth: Pioneered and substantially expanded Page Personnel's contracting business across key sectors including Technology, Financial Services, and Commerce. This strategic initiative led to a remarkable 100% year-on-year revenue growth. Additionally, I spearheaded the team's expansion, growing the Consultant headcount from 4 to 18 consultants and Contractor headcount to 200 over three years, significantly enhancing our service capability and market presence.
  • Technology Implementations: Served as project lead for the successful implementation of Salesforce CRM at Page Group and a new Applicant Tracking System (Greenhouse) at Destination Canada, enhancing operational efficiency and streamlining recruitment processes.
  • Developed Inclusive Recruitment Practices: Implemented inclusive recruitment practices, reducing bias and promoting workplace diversity, enhancing the organization's inclusive employer reputation.
  • Client and Stakeholder Relationships: Effectively managed and engaged with key stakeholders and clients to align recruitment strategies with business objectives, crucial for organizational success.
  • Earned Multiple High Achiever Awards: Consistently surpassed budget and KPI targets, earning multiple high achiever awards, including an exclusive top performers trip during my tenure at Robert Walters.
  • Multicultural Team Management: Managed and developed high-performing, diverse teams across multiple nationalities and cultures, fostering a collaborative and inclusive working environment and enhancing cross-cultural competencies.

Timeline

Senior Advisor, Talent Acquisition

Destination Canada
12.2022 - Current

Director, Recruitment Solutions

EBC Connect
10.2021 - 07.2022

Associate Director

Page Personnel (subsidiary of Michael Page)
01.2016 - 10.2021

Manager - Commerce Contracting

Robert Walters
11.2013 - 12.2015

Senior Consultant - Business Support Contracting

Robert Walters
05.2012 - 10.2013

Team Leader - Temp and Contract

Reed Specialist Recruitment
01.2011 - 05.2012

Senior Consultant - Finance Contracting

Reed Specialist Recruitment
09.2008 - 01.2011

Banking Advisor

Santander
08.2006 - 09.2008

CPHR -

Captus Press

Bachelor of Arts - Tourism Management

Edinburgh Napier University
MELLISSA MAYNE